April 2024 by Billiecole .x
i?ve been coming here for a while and i?m always pleased with my nails however i once they put the tips on and started shaping they were filing my fingers off as they did it, this caused me to bleed and have bits of my finger with barley any skin on, my fingers are now sore and my nail feels very y sturdy and uncomfortable. i showed the picture and my nails look nothing like the photo (wrong colour and shape). my nails have got finger prints on the nail polish and they are quite lumpy.
January 2024 by Lowri Carter
My nails are pretty, however the atmosphere was quite hostile. Staff were quite rude, laughed at the state on my nails before hand (like that?s why I?m there?). She told me £35 for the picture then charges me £40 with no warning. I went with a few friends, and they kept pressuring me to tell my friends ?pick a colour! Pick a colour?, which almost led me to tears because it was so confrontational. Also 2 of my cuticles were cut open and it felt like they were burning my finger nails off with how aggressive they were. Will not be going back, just not a pleasant experience.Updating this review - THEY USE MMA for acrylics. Avoid at all costs. This lead to an infection in 2 nails, which lifted and I lost the actual nail with the bed being extremely damaged.
December 2023 by Tamara Primo
Not inclusive with color range!I used to be a regular here and they always did the same color natural pink that worked for my skin. However I was told they no longer do that color and that was that.Had to leave with my nails in this state and was charged £30** respondingI have been in and had my nails done in the color in less than 2 years. The color is a natural pink suitable for people with dark skin. It's not a difficult color. I went to the nail place on Claypath and they had the shade and finished off my nails. You need to be more inclusive with your colors! Please see the second picture
November 2023 by Clara
I went previously and was very impressed. So much so that I delayed getting a pedicure elsewhere to come here. However, today's pedicure was not to the same standard. The quality was acceptable but not above that. I think this place can therefore be hit or miss.
November 2023 by steve le
Nice nail design
November 2023 by Israt Rahman
I've been here three times in the three years I've been in Durham and though staff are polite, the service here is disappointing. They tend to be really harsh on the nails and rough, causing damage and weakness to my nails, because of that it isn't relaxing or healthy experience for my nails. They are not too attentive either, for instance I always get French tips on natural nails and the tips are all uneven and unproportionate to its finger. I now just wait until I'm back in London and pay more for a satisfactory standard. Though they do 10% student discount which is great incentive.Service: Manicure
October 2023 by A Nguyen
Clean, tidy salon..Will definitely recommend this place? ?
April 2023 by Ph??ng Anh Nguy?n
Nice, clean and friendly staff.Would hardly recommend this place.Will be going back again. ??
April 2023 by Chloe Clark
Got my nails done on Monday for my holiday I like my nails but unfortunately I got my finger cut open with how aggressive he was with the nail fileService: Acrylic nails
March 2023 by Tanya Carter
My daughter had her eyebrows waxed here 13th of March the lady basically waxed straight across didn?t shape them at all got wax on my daughters coat and eyelashes. The staff member had a cooking program playing on her phone at the side of her and was obviously in a rush to get back to it. My daughter has anxiety issues and didn?t want me to say anything at the time. I later messaged them directly and left a review on their Facebook page I was blocked and review removed.Save yourself £8 go elsewhere this shop only ever accepts cash I wonder why!Service: Waxing
February 2023 by emily allison
I walked in asking them I wanted acrylic nails and they told me to go ahead and sit at the nail table. I got told the picture was £30 which was very cheap and I was happy with that but at the end I got told £40?? I got short French tip nails with a heart on the ring finger. I?ve never had a worser experience ever. My cuticles were ripped off and I was bleeding and I was in pain. It?s not very friendly if you have anxiety and you do not want to say anything. Really bad experience and will not be going again. They kept talking to the other workers but not to the customers which I was a bit weary of but that?s just me. Just don?t recommendService: Acrylic nails
February 2023 by Angel Zeng
Walked in on 5pm, Friday, 17 Feb 2023. It was a negative experience. First of all, not a single nail salone I've been to smelt that bad, it was nearly unbearable. Second, the staff said they close at 5:30 whereas on their google map page it says they close at 6. I don't know if they have simply forgotten to change the time their or they just want to get off work early. When doing my extension, the lady filed my other hand shorter, and it was obviously shorter than the other. But the lady refused to acknowledge. And instead she put on the face telling me that there is no different. When I asked her to correct this, she was going to shorten the other even though I made it very clear that I don't want the other two be shortened. I knew there was a way of fixing it, but it would take a bit more time. I think that's why the lady didn't want to do it because she just wanted to get off work early.Anyway, if you guys want to do nails in Durham, this is not a good place you can go to.
February 2023 by chloe waters
Wouldn?t go anywhere else! So friendly and I?m so pleased with my nailsService: Acrylic nails
February 2023 by Vickie Sincock
Rude staff and despite making an appointment they were running really behind and seemed to just be going in order of who was in the waiting area. Perhaps they should just scrap the appointment system.
February 2023 by Grace Newton
Nails looked nice when came out, but booking is useless. You book and then you sit there for 15/20 mins before that get to you.Service: Dip powder
