June 2023 by Nadine Elizabeth
A girl with long blonde hair (not sure of name) helped me in here when i had to return a pandora bracelet. She choose some nice charms and they fitted on my bracelet lovely with the rest of the charms gold heart and nice khamsa hand.
December 2022 by Elle mae Hardy
Came in on Saturday and I was stuck looking for a piece for Christmas and a lovely young lady called hollie helped me out and made sure I got exactly what I needed such a lovely young lady I'll definitely be back and looking for her! ?
November 2022 by Ron G
Fantastic customer service?wife had an old Pandora chain with a broken clasp?staff in Durham branch were more than happy to replace FOC! Young girl serving us had only been there 3 weeks and was very helpful.Of course we will return. Thanks.
January 2022 by georgie shute
Really lovely selection of rings and other pandora jewellery. staff were friendly, Alisha/Elisha in particular was very helpful and polite! :)
January 2022 by Paul Latheron
Excellent staff. There was no pressure put on you to buy;but buy we did.
December 2021 by doris pilmoor
The staff in this shop are wonderful. Just paid a visit today and they were so helpful. Thank you.
October 2021 by Janice Williams
Lovely friendly helpful staff. Good selection of Pandora jewellery
September 2020 by thom milburn
Only awarded 3 stars as a couple of the staff couldn't be bothered to help. Lovely young girl helped me but a couple of the senior staff thought me invisible and jumped to assist customers more to their liking. Possibly commission based sales.
September 2020 by Brittany Dodds
Staff were lovely, very friendly. Shop is very clean and the rings are beautiful. I went here for my engagement ring and I still love it to this day!
September 2020 by john twitty
Shop staff were very helpful and pleasantShop was very clean and prices very affordableThank you very muchJohn x
June 2019 by Katrina Lindsay
Went into this store after another Pandora store had kindly phoned to reserve a ring for me, due to it not being available in their store. I was greeted by a lovely lady named Sam. She was extremely professional, knowledgeable and friendly. I not only managed to replace a ring (that I had previously lost, that was a special gift from my daughter) but got a second ring to go along with the original ring. Plus, they were both now in the sale. Feeling very lucky & extremely grateful! Thank you so...ooo much Sam for your wonderful service, I'm one extremely happy lady XxX
March 2019 by Sam Haselhurst
Excellent service with very pleasant staff.
January 2019 by Sue Goodwin
Beautiful jewellery and lovely staff
January 2019 by Andy Birch
Cant fault the store in question, the product... If it wasn't for the wife i wouldn't bother, far too expensive ð???
December 2018 by Mortimer Hyde
Been going yearly for the missus, always have a gander at the website before I go in so i can give the staff an idea of what I want. Get shown all the options all the prices and the usual etc etc and considering the size of the collection you can never go wrong. Atm the disney range is awesome
