December 2023 by Rockin Raven
Went to JD today picked two pair of bottoms, took to the till, no one there! My husband had to go look for someone but they are too busy standing at the door greeting people. Only thing is they don't smile or say hello. She couldn't get the security tag off and she told me this so I said just forget it in a disappointing tone of voice, and I walked away, she then shouted it's not my fault.. How rude.. And no customer service at all no apology of any sort, that's what happens when you have a shop full of kids and no customer service training. At least get a manager or someone over the age of 25 at least to oversee this type of behaviour.
December 2023 by Lisa Ferguson
Staff not very helpful alot of staff for small shop just stood tbere not a smile between them same each time been in not be goin back in
August 2023 by Anna Bennett
Rude customer service from both members of staff that were clearly stood doing nothing and not even a smile when they didn't greet us. Holly however caught us as we went out the door and was very lovely and polite with a smile
July 2023 by John Hayes
Service was great
July 2023 by el oz
The staff were not friendly and had an attitude. I didn?t feel comfortable.
July 2023 by Nadine Elizabeth
Nice boys that work here very helpful ??
July 2023 by Ieuan Auyeung
Small but great staff. Had a gur called Nathan serving me and he was really kind. Not a bad word to say about the staff, just the selection of clothes
June 2023 by Sharon Dunn
I purchased a pair of sale trainers at £30 but was charged £45. I didn?t realise the mistake until I got home (live locally) and rang up straight away. The woman I spoke to was rather surly and said it was at her discretion whether to refund the money overcharged despite the shoes in my box having a tag distinctly displaying the sale amount! She told me to come back in and she would look at them.
I returned to the shop minutes later to be served by the same woman who I think was the manager. She scrutinised the shoes and the receipt and said on this occasion she would refund the overcharged amount. She refunded the amount back onto my bank card pushed the box back over to me without uttering a ?sorry? or any form of response. Would I recommend this shop ? No!!!
April 2023 by Sam Thomas
Great Experience, was helped by lovely staff and excellent range of trainers to choose from!
February 2023 by JJ Dabreo
The shop is ok with a good selection of trainers and clothes for it's size, but the shop is too small, so you can't guarantee the latest drops will be in this shop.The staff are ok, in general friendly if you are buying something, but if you have the chance to go to a bigger JD I would recommend doing so.
January 2023 by Josh Perez
Fantastic 50% sales on exclusive British brands! Paid cash this time!
January 2023 by Benjamin Doherty
It's OK but nothing like others jd sports shops this was chaotic not enough staff
August 2022 by Ian James Goodwin
Staff very helpful with an online order, when my daughter made a mistake with collection name, resolved and collected shortly after
July 2022 by Mohana Priya
Awesome collections and good offer
July 2022 by George Lo
Good service and good trainers. Yes I bought some!
