January 2024 by Oliver Scott
I had an incredible experience at this hairdresser and highly recommend them. From the skilled stylists to the exceptional customer service, they deserve a 5-star rating.
December 2023 by Debbie Pattison
Just had an amazing facial off nicola is well trained in beauty and nos her stuff the same go's to all the staff at janet maitland 3rd time I've been always made welcome x
May 2023 by Tess
Absolutely incredible experience from Caitlin as I was extremely concerned with it being my first visit and previous hair experiences not so good in my local area.Due to these online ratings I chose this salon and so glad I did.Caitlin did exactly what I wanted with such confidence, experience and patience.I?m incredibly grateful she has made my year, what a lovely girl and a super talented hairdresser, a credit to the salon.Thankyou Caitlin and have a wonderful wedding day! ??????Services: Hair glossing
May 2023 by XD God
Had my hair done now 3 times at this place first time awful , 2nd time just as bad so thought right one last chance with a different stylist and ?. Well let?s just say that was my last visit . Wanted full head of highlights and specifically said not ash blonde ?. Half way through having foils put in she let a trainee take over while my stylist started and finished another ladies highlights , my foils were left in too long as I was sat and sat and sat and sat , was taking over to Sink where only half of the foils was removed then left at the sink?. 1 hour later after I was left without a towel round my neck just a large stupid tissue so my top was soaked , I was soaked and very uncomfortable they were reminded by another stylist that I was sat here waiting and needed rinsing off she came and removed foils and washed my hair . She took me back to my seat only to reveal my hair was ASH blonde and not the colour I?d asked for . By this time I was the last customer in there bearing in mind a 2 hour hair appointment lasted over 4 hours due to been left that long . She dried my hair ran straighteners through it and sent me on my way charging me full wack for the stressful long uncomfortable and wet appointment I had experienced I just wanted to get out of there asap . I tied my hair back and got out of there , I will never return to this place . Got home took my soaked top off and noticed was ruined with bleach round the neck , £80 top ruined due to lack of care , no towel and left for hours whilst they did other customers hair. Absolutely shocking service I didn?t make a complaint as I feel would be a waste of time due to the lack of giving a s..t while your in there anyway I just told myself never again . If you still insist on using this dreadful place where u get left with trainees or want shocking customer service then I suggest maybe ask for Caitlin as she was only stylist in there with half a brain . I am now left with a colour I hate , 1 less top but looking forward to a new and hopefully better experience at another hairdressers that isn?t ran by Young clueless staff that care more about finishing on time than the clients hair . Shocking , disgusting waste of money and very poor management. Worst place ever !!!!
April 2023 by Gary Smurthwaite
Superb experience from walking through the door until the end of my appointment and having to leave.Thankyou for a complete and stress free hour in my life as, to me this is priceless.
April 2023 by Jean Kirkham
Perfect service. Had my done by Simona today and I am very happy with the way she has done it. She is really great and would recommend her. Thank you.Services: Hairstyling
February 2023 by Maggie Jackson
I have recently discovered Janet Maitland. At last I have found someone who understands my hair from the cutting to the colour!I'm so impressed with the running of the salon, the friendliness, the high standards and the hairdressers being kept up to date with every aspect of haircare.Huge thanks to Suzy and Caitlin.
February 2023 by Eleanor92
Having gone to two other hair salons in Durham in which I had horrid experiences with. I was nervous to try a third salon out.Lisha was utterly fantastic, not only did she really listen to what I wanted, my hair turned out even better than expected (my husband even noticed!)Can not recommend Lisha enough, the whole team are so friendly and welcoming.Happy to have finally found a hair salon. Thank you so very much!Services: Hairstyling
February 2023 by Jess Meakin
Had a lovely first experience at the salon. The comfiest chairs I?ve ever sat on at a salon and massage chairs while you get your hair washed! Caitlin cut and styled my hair she was very friendly and professional throughout and I am absolute thrilled with the results, it?s the happiest I have come away from a salon in a long time. It?s not local to me but I think I will happily travel when I next need a cut.
February 2023 by Angela Douglas
Excellent hairdresser Susanna gave a professional cut and happily did it as I wanted Beautiful result and I will go back.
February 2023 by Lorraine Malyan
Cool and elegant? Definitely. Warm and friendly? Absolutely. Janet Maitland is a byeword for excellence not only when it comes to hairstyling, but also in her seriously lovely staff and the atmosphere in the salon itself. I wouldn't get my hair done anywhere else.
February 2023 by Claudia Fix
Amazing work. Thank to Martin for his professionalism and his kindness.Service: Hairstyling
February 2023 by Nicola Kitching
I have had the best experience here, every step was explained in full and the outcome is fab-u-lous, I would highly recommend this hairdressers, thank you so much
February 2023 by Anne Surtees
I am a regular and enjoy the experience. I'm always given a warm welcome and offered cup of coffee or tea.
February 2023 by Tuva Laegreid
I had a great experience! The salon was tidy and clean, the staff were really nice, and the haircut turned out exactly how I wanted. Would recommend:)Service: Hairstyling
