November 2023 by Debra Curle
Went to look at purchasing a bike for myp grandaughter for Christmas. Staff were lovely with my 5 year old grandaughter, helping with the helmet choice, taking time to get the best fit. Staff knowledgeable and very friendly, definatly recommend.
October 2023 by Ralph Wallis
Kate, staff was absolutely 1st class saleswoman, her helpful ways and information help me find the bike l needed. Will shop here again. We'll done to Halfords for great staff, both very helpful and caring, especially Kate. Thank you again.
September 2023 by Bernardine King
The cycle repair team (especially Matt) have gone out of their way on several occasions to fix my bike quickly and professionally so that I could get it back on the road. They have also been very courteous. For example, in carrying my bike up the stairs for me. Thanks to you all for restoring my faith in human nature!
September 2023 by Philip Metcalfe
Ordered on Sunday and ready for collection on Monday. Draper Security Screwdriver Bit set was £5.99. £10 from THE DIY chain!Prompt availability and very competitive price.
August 2023 by Andy Przybysz
Today, I took advantage of the bulb replacement service at Halfords in the Arnison Shopping Centre - a first for me. While I'm no stranger to the process of changing bulbs in a car, the daunting weather conditions were enough to make me think twice about doing it myself. To be honest, I was initially hesitant to try out the service at Halfords, given that I've never used it before. However, my reservations were quickly put to rest.The affordability of the service was a pleasant surprise. In fact, given the intricacy of bulb replacement in my vehicle's model, I thought the price was almost too good to be true. Yet, the team exceeded my expectations in every way. In under 10 minutes, both bulbs were expertly replaced. This speed and efficiency in such unfavourable weather were truly commendable.I must extend my deepest gratitude to Zack and Matt. Despite working under just a tent, they braved the rain and saved me from what would have been a challenging task. Their dedication to their craft was evident, and their refusal of any gratuities only solidified my respect for them. They genuinely believe in doing the job right because it's the right thing to do.All in all, my experience at Halfords was stellar. I won't hesitate to use their services again and would wholeheartedly recommend them to others. Great job, Halfords team!
August 2023 by Sally Stoddart
After shocking advice on web chat and unable to make phone contact I made the journey from Sunderland to collect a part I?d been told was in stock.On arrival at this store I was helped by an amazing staff member called Joe. Although he couldn?t help me in store his knowledge and experience have helped me swiftly resolve the issue I had.Thanks Joe much appreciated
August 2023 by Ruth Burry
I go here to get bulbs replaced on the car. My experience is that the fitting service is reasonably priced and the staff providing it are generally cheerful and helpful. I would definitely recommend.
August 2023 by keith flood
Asked for cover for 2 bikes that sit on back of motorhome, told me that you could only order them online , was back in shop to return something that I bought but was broke. On the shelf today was the covers I had asked about . When I asked about then the guy just shrugged his shoulders. Not shop at this shop again
July 2023 by Denise Devonport
Absolutely helpful guys. Perfect very quick responding to my need,perfect 100%I've already told a good few people about how helpful from Durham to Willington. So please thank them again from me D.DEVONPORT.
July 2023 by 3rd Class Citizen ?Slave? economy
+ Company is a joke with no punchline or context. Scamming elderly and dormant minds of their money for rebranded cheap Chinese goods they can get for half the price next door like Boyes, Wilko and everywhere else.++ Company sells your email addresses and personal info to 3rd parties without your knowledge, because ££££.+++ "We $hit" service is a scam. Don't sign the pad. You're agreeing to Halfords destroying your car and saying it's "not my fault if something goes wrong".++++ Followed by another 5 points I just can't be asked to write up in lieu of explanation to why you shouldn't shop here...= Grow a brain and google what you need if you like your money ?
June 2023 by Richard Evans
Booked an air con check at Halfords Durham. It was a complete waste of time! The store had only one gas cylinder with no gas in which they used for all the customers on that day. Staff member said to just pop in now and then to see if they had anymore in stock. The online booking system is pointless if the store can?t fulfil the order/service at the time booked!
June 2023 by Jeanie weanie
I wanted a car seat for my great grandson. Simon was really helpful, demonstrating and fitting. I cannot recommend highly enough.
June 2023 by Andrew Smithson
Placed order for brake drums there in 2 days as said.I use halfords for most of my motor spares , more reliable than some other large motor spare companies.
June 2023 by Graeme Packer
Arrived at 9am to be told vital part not available till the end of July?.daughter dry disappointed that Apple Car Play not installed after returning from Nottinghamshire Uni?
May 2023 by Colin Taylor
Over-priced as usual. There are equivalent quality products available online at much lower prices.
