December 2023 by Fair Reviews Sunderland
Recently purchased 3 x acoustic wall panels, very pleased with them. Ready for collection when I arrived and well packaged. Excellent quality panels, also the showroom looks great. Will be back to look at what else is offered by Floors to Walls.
December 2023 by Dominick Copinger
Always get a good service from this place and feel looked after with their pricing. Many thanks Dom @ DC Home Improvements
November 2023 by James Lees
Visited the showroom today. The slag wall range is superb and very well priced
November 2023 by Danielle Newhouse
Popped by the show room and got the slat wall panel I was after and it's great quality and makes my dining room look lovely and homely. Great service!
November 2023 by Salvo Arcangelo
Don't bother ordering anything from this company. Service is poor. Paid for a sample never received it. Rang several times and was fobbed off that someone would call me back. I wouldn't trust them to put a full order in as it probably wouldn't turn up.
November 2023 by Vince James
Great selection and good customer service. Nice to see a showroom for boards too
October 2023 by Martin Targett
Product was decent quality but customer service is a joke - when it goes wrong they don't want to know, do not return phone calls, or emails and false promises.
September 2023 by Julia Place
Friendly helpful staff. Ordered am by phone and was delivered the same day
August 2023 by Graham Johnson
We paid for some samples, after 2 weeks they still hadn't arrived, I called up to ask where they were and I was told they would re send them that day, one month later still not arrived but I bought some from The Home Improvement centre in Brighouse who delivered them and I fitted them within the week.
June 2023 by Luke Russell
Terrible customer service will never use these again, should have stuck to a proper company ruined themselves won?t be getting my custom again.
June 2023 by Kevin Dunn
Called in , picked the slat wall panels in walnut , fitted the same day and look fantastic , easy job massive difference , many thanks again .
May 2023 by Xenia Carter
DO NOT USE THIS COMPANY!!I ordered 3 x wall panel packs all meant to be the same, after putting up one pack i started with the next and it was a completely different colour, I couldn't remove the first pack without damaging the wall, after ordering another pack, it was a different colour to all of them and had a completely different design!! After speaking to the gentleman who clearly owns the business, I was expecting a refund at least for the first packs that were clearly faulty- he proceeded to gaslight me on the phone to the point where I couldn't actually believe I was talking to an established company!! He then tells me he's just a man with a van, and after telling me the pack was clearly faulty, and that I should have known - he then goes on to tell me it isn't faulty and i could be making things up, even though i've sent him pictures!! Absolutely terrible customer service and not a trustworthy business - I believe after reading other reviews that this man is a scam artist.... there is plenty of other legit companies online selling wall panels... AVOID THIS ONE!!!!
April 2023 by Caroline Jackson
8 out of 9 panels damaged and we were missing all the joining strips. The courier had to wait over an hour to collect the panels and had no idea what they were transporting so no care taken and they said they should have 10 items but depot couldn't find the other item.Would never use again.
April 2023 by Peter Brown
Left waiting a long time before getting any help as everyone were laughing and having fun upstairs. Couldn't get what I wanted and then was advised on the wrong amount to purchaseBought from another store paid over £1000
April 2023 by Christopher Cowell
Put an order in yesterday (23rd Match 2023). My order arrived less than 24hours later, very impressed!
