March 2024 by mark robey
Delivery Driver Coudnt find the house was Giving instructions on the phone 5 times shop also Rang him still no sighn Was promised Replacement Pizza by the shop was told be 20 mins max took 3 hours for it Eventually Turn up instead Rang shop to ask why ignored my calls at first and then eventally did answer told if pizza didnt come again could get refund but would have come to shop in person and fill out form for it if not expensive enough then the delivery charge to added on top usless staff and drivers
March 2024 by Bryan Barrett
Good quick
February 2024 by Ian Fish
Ordered pizza at 5 o'clock for delivery at 7, when it didn't arrive by 7.30 I gave them a call and was told that it had been delivered, I said it hadn't so she called the driver who said that he was outside my house but he wasn't then after another 4 calls they said that they didn't know what had happened and after the 3rd and 4th call they said they would make a fresh one, it's now 40mins since that was said and guess what, still no pizza, absolutely disgraceful service
February 2024 by ye martin
I won?t come back again! ?The pizza in it is so careless that always forget to put things, such as sausages, which makes me unable to find the taste I like; the pizza is very utterly briny and tasteless.
February 2024 by Tinki Y
Paying £2.50 for delivery, and having the driver hang up on me 5 times and make me walk to the car to collect my order is quite ridiculous. Why am i paying for delivery when I have to walk there myself, while the driver sits in the car and comes handing me the order while on his phone is ridiculous. Why am I paying for this kind of service might as well collected myself.
February 2024 by Turkish Barber
For the first time I ordered here absolutely amazing and quick delivery. The pizza still really hot when I got it High recommend
January 2024 by Sebastian Armour
Can get very busy. Durham East dominos is much more consistent.
December 2023 by Kevin Howes
Well we are weeks on now from a absolute mess up on our order. The pizza we ordered was incorrect, we called Durham to tell them and they apologised and said they would rectify this issue and send it out ASAP with us having a small gathering. So 1 hour later I rang after no sign , they said it was getting done . We rang again another 1 hr later and said its out for delivery.So a staggering 3 hours we waited for a replacement pizza. The shop manager said we would be refunded for the mistake made , as they had in actual fact forgot the even do the replacement pizza thats why it was late.A full refund was mentioned on the phone with the management , and told to email dominos with the issues for a refund also.Guess what, weeks on And still nothing has been done about the disgusting customer service received and now they are ignoring my emails all together now.
December 2023 by jonathan bell
Usually excellent but it looks like a change in management and service was terrible.
November 2023 by Mike Brown
Usually excellent, but today we had mushrooms in the margarita pizza, and chicken on the veg supreme....Good.... but check before you drive away.I rang, they offered to cook again... customer service thumbs up!
November 2023 by Joseph Findlay
Ordered in store. It took a while to arrive, but was well worth the wait. I wouldn't order delivery, though, as the phone was constantly ringing with customers complaining their orders hadn't arrived, and the drivers didn't seem to have a clue.
September 2023 by Ashley500
Qualified for two pizzas, refused to give me deal, very unprofessional, definitely going down hill doubt you could trust anyone handling food with such poor customer service as they simply don?t care. Franchised out so head office don?t care suspect that their whole product doomed probably go belly up like Dominoes Italy which closed, silly thing is, if they improved their customer service they?d probably have a stronger supportive customer base, definitely won?t be using them again, Shame for them with 2 young kids in the family we?ll be munching pizzas for many years, just not Dominoes, has all the signs of closing down as the corporate mentality has definitely gone.
July 2023 by Erick Pena
Had to give it 4 stars causei was hoping they had some pizzas ready to order when i was there but sitll had to wait 10min for the pizza to get cooked.
July 2023 by zonked
Great food and great service. Was also great to work there, although it could get rushed sometimes when used to work. I recommend a cheese 11" pizza, with either cheese dough balls or wedges for sides. The cookies are also great, but not something I'd buy every time. Favourite meal from there. Delivery is only around 20 minutes normally, which is pretty good, although sometimes its later but It's probably because they get a lot of orders since its Dominos and everyone loves to order Dominos.
July 2023 by Rahul Das
Excellent place to enjoy great food with the top class customer services. Very quick and prompt delivery service.