March 2024 by Patrick Watson
Went for a coffee and cake. Staff were very helpful and friendly. Carrot and walnut cake was delicious.
March 2024 by Sharon Fowler
The ladies who were working were really nice with great service. Cafe itself was clean but looked unloved. Lovely coffee as always.
February 2024 by Sue
Usual costs. Very good staff. Tables cleared. A good Costa to go to.Parking: Prince bishop multi storey car park entrance very near costaKid-friendliness: Has high chairs
February 2024 by Dave McLean
Nice little cafe in central Durham. Lovely coffee too!
February 2024 by Stacey Fletcher
Love this place. The staff are always so friendly and make me feel really welcome when I visit.
February 2024 by Ross Parker
Polite, friendly and attentive staff. This Costa (Prince Bishops, Durham) is looking a bit tired now though compared to others in my opinion would benefit from a bit of a
February 2024 by Rob Rowell
Good service with a smile and politeness.Two more beans collected.
February 2024 by karen allan
Went for lunch. Food was good and the cafe was clean. Only small.I bought a hot drink and noticed my bean hadn't been put on my rewards. I went to ask the staff about it and showed them my app. The manager said it was because I had qualified for a free drink. I said i qualified yesterday and showed her the date. She reluctantly added my bean on. No apology. Made me feel like i was diddling them, which I wasn't. Ive had it happen before, thats why i now check. Never had that reaction from a staff member before.Make sure you check your beans!
January 2024 by Stephen Kirby
Lukewarm very average coffee,Male member of staff giving his views of world events for everyone to hear even though most people just want a quiet
December 2023 by Bridie Bailey
Called into Costa this morning on my way back from dropping my car off for its MOT. Costa products were high quality as always but barista was brilliant. Friendly, informative and insanely chirpy given how early it was. Really inviting place to visit. Thank you!
December 2023 by Adam Ingham
Disgusting toilet facilities. Won't be going back.
November 2023 by J S
Told by staff that we weren't allowed to take an empty table for 2 including a 12 month child in small pram as there existed a queue (3 people! and one of these was a takeaway), the staff a young man was quite abrupt in his manner, very poor management skills. Looking around, there were 4 tables of 3-4 chairs occupied by a single student on each table! all these students had finished their drinks - no cups and not waiting for any refreshments, appeared to be just using laptops and getting a warm! As a regular Costa Coffee customer we will not be returning to this Durham site, there are better coffee shops in Durham ..Neros, Flat White to name but a few!
November 2023 by Bob Sharkie
Very friendly staff and clean and tidy place to be.
October 2023 by David Hiscocks
Friendly staff, clean cafe, handy location for the city centre, plenty of seating available. Quality of coffee was good.Wheelchair accessibility: Wheelchair accessible and plenty of room to find a table
October 2023 by Harold Pattison
Fast service, pleasant staff and a good range of snacks.
