October 2023 by Neil Mountain
Excellent service lovely ladies served me thanks x
October 2023 by Raymond Hughes
Brilliant customer service and advice really helpful bought nice 3 pice suit highly recommended
October 2023 by Gerald Humphries
Excellent service from two dedicated assistants Sam and Barbara.Spent a great amount of time and patience helping me choose my Father of the Bride suitFinally fitting me out with a suit that will stand out on the day.And the final questionI said yes to the suitThanks for everything
October 2023 by Jeanette Hylton
Good selection of mens suits and accessories at an affordable price
September 2023 by Pat Mitch
Brilliant service from the woman with short hair made a massive effort got sorted in less 20 mins love my new suit
August 2023 by Bobby Gamblin
Brilliant staff
July 2023 by Come rain or shine its paul's BBQ time
Great store. Loads of choice and really good value. Helpful staff and great aftercare.
February 2023 by william sigsworth
Nice place to visit clean shop lovely staff very helpful looks like we'll be back
February 2023 by Dean Allen
Fantastic service and fantastic range. Real good value too.
February 2023 by Cavani newcastle
Great choice, Amazing Friendly staff.. We have just purchased our wedding suits from Cavani Dalton Park, We found the whole experience excellent. Staff were Warm, knowledgable..
February 2023 by Chloe Dodds
I think most people would agree that when you are shopping for a special occasion, particularly a wedding, it should be a nice experience. Our experience at Cavani involved a pushy saleswoman who insisted on putting forward her own idea's and dismissing ours. We found a lovely suit for the groomsmen but when explaining that it wasn't exactly what we were looking for and that we weren't quite sure on it, the saleswoman was very dismissive and not at all impressed that we werent just going to buy it. To also have your idea's/suggestions snubbed by staff is just rude, being told "no that doesnt look right", "no that wouldnt look good" is not ideal and is very offputting. I appreciate they are trying to be helpful by making suggestions, but I think they need to remember that it's not their wedding and they are there to give assistance and customer service in buying a suit, not to authorise what will and won't look good at your wedding. Every other wedding supplier we have been to have always understood that you can't rush into things when planning a wedding and have all said "go away and have a think about it". It was the exact opposite at Cavani and if anything, the way in which the saleswoman was, put us off buying the suits even more. When we explained we wouldn't be buying it today her response was appalling and embarrassing - clearly there is some commission/bonus/target involved when working at this shop but that doesn't mean that customers should rush into buying something, especially for a wedding, just to top up someone else's wage at the end of the month. Following our visit to this shop we went to another suit supplier in Sunderland and the experience was the exact opposite so needless to say we ended up purchasing from there. Lovely staff, open to our idea's and suggestions, weren't expecting us to make a decision today, didn't push their own idea's on us - thats the type of experience you want when shopping for your wedding suits. I'm honestly appalled at the service we had at Cavani, service like that makes your shop come across as cheap and tacky. Not good.
January 2023 by Andy Bodinner
I purchased a long line grey wool coat and wool cap to match. The staff were wonderfully helpful and patient with me in choosing the items (I'm usually a jeans and t-shirt person!). I called in again today, and although this time I didn't purchase anything, they were really pleasant and remembered me. Very professional and friendlyThanks everyone.
December 2022 by Ian Cassidy
Called at Cavani to buy a suit for a wedding at the Dalton Park shop At Durham very nice suit but then found out I didn't need it. Tried to return the suit the next day only to be told that they don't do refunds only credit notes which I was not made aware of when buying the suit by staff. Shop is very quick to take your money but does not state terms and conditions on returns.
November 2022 by Geoff Ditcham
Was in this morning to buy a suit for my daughters graduation and an upcoming wedding. Great selection and very helpful staff...Highly recommend.
