October 2023 by V
I've used this BHF furniture store for years, it's one of my favourite shops, always some really nice furniture at a much lower price than you would pay new. Staff have always been polite to me, the only thing is I think the new stock is a bit pricey -but it's for charity (and there is an occasional sale). Expect to always find sofas, armchairs, beds, bedroom furniture, kitchen appliances, a pile of rugs, many picture frames/mirrors and a load of other things as and when they come in.
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[email protected]July 2022 by Anon Reviewer
Again another BHF with rude staff and ridiculous prices.
April 2022 by Natalie Russell
It?s supposed to be a charity shop for people who struggles and on benefits? where?s your hearts this is the best charity shop about and the prices are too much and people are talking about it and it?s a shame because I get my furniture out of here please look at your prices because that?s why things aren?t selling the prices are too high. You can get a brand new one of the net half of the price of the beds in there please because this shop is a decent shop and the delivery drivers need to be careful with the furniture because there damaged my couch but am not bothered because it?s a decent shop.
April 2022 by Val Ely
Wished l had looked at the reviews before requesting a collection. Pick up today was at 8am and they refused every item, despite the fact that the person on the phone said they could collect. Was told items were too old and nobody was interested in old furniture and upcycling was a thing of the past. The main driver was very abrupt and certainly needs some customer training. I will be contacting another charity where they are more considerate.
March 2022 by Kaza Safc Wild
Refused to take various items from my late mothers house cos they were not what they called new and had tiny marks on will not be donating to this so called charity again will find some more that actually appreciate it
June 2021 by Helen Burns
Telephone call to ask if I can donate a very good quality next chair, originally £350. Was declined, i asked if I can send a photo to show the quality of the item barely used. Was told 'that won't be necessary' in a rude tone. Rang another charity shop and they took the item. Didn't realise that giving to charity would be difficult.
May 2021 by Google User
In store service we found very good and items reasonably priced, the low score is because the delivery chaps did not handle the item correctly fell against our wall and damaged the back edge of the unit
December 2020 by Jeff Bale
Nice store, good signage for Covid, but not well enforced. A member of the staff constantly followed me around, and went within my 2 meter bubble. I also saw a staff blowing their nose with a hanky, putting it back in their pocket, and then carrying on without washing their hands.They do however have sanitizer at the entrance, and asked me to use it! They also have barriers between the till and customers, and a "one way" route on the ground.
January 2018 by bullet hole teddy
Decent and alright prices
October 2017 by Jim Barton
Friendly helpful. Some excellent deals on pre-loved furniture in good condition. Why pay more?
October 2017 by Alastair Gargett
One of better charity shops
September 2017 by Mark Deer
Overpriced on a lot of items that you could almost get for the same money new considering they are donated the items they make a huge profit
October 2016 by Noah Lidell
This is the only furniture store in the downtown area. They offer bargains on used furniture and kitchen appliances as well as new furniture. Will deliver, locally, as many goods as you like for a small fee.