March 2024 by Nicola Thompson
Very helpful and kind to my elderly mother.Explained everything to here.
March 2024 by Debbie Morgan
Great service very knowledgeable
March 2024 by Julie S
Great personal service. I felt i was really looked after and attended to. Cain was really helpful and polite. There was a great range of frames to chose from, from more pricey designer frames, to similar styles but from the budget range. Very impressed overall, so far, thank you.
March 2024 by Kevin James
Staff professional and attentive
March 2024 by Andy Ward
The optometrist was great and helpful staff.
March 2024 by Darren Knowd
I had a contact lens check and it was efficient and easy with excellent advice - a super team as well - thanks to Dawn, Ros and Sue
March 2024 by Louise Scott
Staff all lovely and very helpful
February 2024 by John Rochford
Friendly and professional - especially Julie who conducted my eye exam superbly. Explained all actions and answered my questions
February 2024 by Jim Whitell
Excellent optician, and staff. All extremely welcoming, helpful, courteous and very professional. Impressed with new glasses and quality of service.Will recommend to friends and family. Well done Boots in Durham, Prince Bishops!!!
February 2024 by angela foster
Generally everything was fine but when I collected my glasses I was handed them in a fabric case and it was pouring down outside, I had to take things out of my small shoulder bag to fit them in. I know the rules on giving out bags but they could have been put in a strong paper bag. Glasses are expensive and to me it?s poor service to present them like this.
February 2024 by Karen Nicholson
Roz as always gave great advise on which glasses suited me & explained about the klarna payment plan. Nothing seemed too much trouble for her
February 2024 by Keith Grant
Very professional and patient during my visit. Clearly explained the process.
February 2024 by kim ogden
Big thank you to the staff in Boots opticians in Durham who repaired my spectacles last friday after i stood on them. They were repaired as good as new and within an hour. Amazing.Very professional and friendly.
January 2024 by Deborah Willis
All the staff were lovely with me mam .She has to go back to see another optometrist as she has glaucoma on both eyes , all the team were great with her.
January 2024 by Fiona Todd
Staff are always friendly and helpful. I didn't have to wait long to be seen and staff answered my questions politely and efficiently.