March 2024 by Martin Denninson
Had the giant TCR in for ultimate service ! Proper good job and more done than expected ? even took time to touch up a scratch on frame ? really pleased with the service in Darlington shop ! Always make time for a chat and always welcoming ? many thanks
March 2024 by Paul Danvers
Excellent advice ans service
March 2024 by Kandy I'm excited ez miss Wales
The lad in shop was very helpful, we bought some lights and said they would put them no problem. The contact with us about delivery was fantastic thank you
March 2024 by Kai Wood
Great customer service and very helpful would highly recommend my little boy is over the moon with his new bike ?
February 2024 by David Boynes
Great service from the guy's at Wheelbase Darlington.Really helpful when purchasing my son's new e-bike.Nothing to much trouble, modified the bike to suit him.Thanks to Adam and Tom for making Noah feel comfortable as he was a little nervous about a bigger bike.Many thanks David
January 2024 by S White
I bought my son a bike for xmas, I paid the deposit and arranged a date for collection, i received a msg the day before to remind me it was ready, when i collected the bike, it was all built and said it can have a free check over after its been used, the bike has worked perfectly and very well assembled, great all round sevice with good advice with sizing etc, i dont think ide buy another bike online after dealing with these which ive always done in the past.
December 2023 by Dog Trainer AL
Very helpful people who work there, full of good advice. Happy to make any little adjustments for you. Really pleased, will be booking my bike in here next time for a full service #Engweenginepro
October 2023 by John Storey
Bought a new mountain bike from here. Adam gave a great insight as to what I should be getting and why and helped me select a great option by Trek. Went to collect it and again Adam and his collegue John provided a great service on collection with setting the bike up and booked me in for the first service.Would defo recommend this place based on the range of bikes and accessories available and also on the friendly, knowledgable and helpful staff. Cheers guys and will see you in few weeks for the first service, Thanks, John.
October 2023 by T S
Excellent service, no issue with going that extra mile to meet the needs of customer. Excellent product knowledge.
September 2023 by Dan Everson
I bought a bike here and travelled from 2hrs away for a specific bike. The friendly and patient staff were very mindful of this and spent time to help, answer questions and help to measure and setup the bike accordingly. A very, very positive experience in comparison to other bike shops I have used over the years. Highly recommended.
September 2023 by Harry Wilkins
Brilliant bike shop!Recently bought a bike off them which had a great discount. Very friendly, helpful and all round great staff who clearly know their stuff. Will definitely return
September 2023 by Michael Matthews
Great service, great advice, technically very competent all delivered with a superior customer service attitude.
August 2023 by Jeff Flindall
Great staff, knowledgeable, enthusiastic and everything is priced right.
July 2023 by Elaine Wigham
From helping me to choose a bike to carrying out servicing of my bike the shop in Darlington were friendly and efficient
July 2023 by Alex Armstrong
I visited the lads at Wheelbase to speak about a custom build Yeti Arc. Spoke to Adam who was very helpful and clearly knew his stuff when it came to what would work on the bike to suit my needs. Shout out to the lads in the workshop too who built me a cracking ride and I?m now the owner of one of the best bikes that I?ve had. Great service from everyone at the store, as always. Definitely pay them a visit.
