March 2024 by Danielle Carter
Visited today to exchange a pair of frames I recently purchased then did not like, Very nice store with lots of selection, Andrea who greeted and helped me was fantastic, so nice and friendly and helped me choose a different pair and sorted delivery to store nearer to where I live, service was fantastic would highly recommend ??
February 2024 by Nicole Hanson
Got served by Amaara. She was amazing and took me through all the options without being pushy. Great service ??
February 2024 by samantha bringloe
Friendly and helpful
November 2023 by Anita Wowk
Very good service. Thanks
November 2023 by Geoff Chapman
A great service delivered by helpful and friendly staff.
October 2023 by Denise Legg
A very pleasing experience in every way. Professional, clean, welcoming.
October 2023 by Deena Park
The staff are very nice and friendly and nicky was very helpful and she helped me choose my lovely glasses and another lady I didn't get her name helped me sort out my sun glasses I've been going there for years I would recommend to anyone
September 2023 by Amy Laverick
Test great choice of glasses could be better as there's never anything decent to choose from
September 2023 by Sarah Herrington
The people I seen were lovely and kind to me and for that I would just like to say thank you as I suffer with mental health problems
August 2023 by Julie walker
Very good service,just trying the variofocals to make sure they are ok for me.
June 2023 by Akari
Please let both Amaara and Donna know their customer service could not be more perfect! Went out of their way to assist both my partner and myself in store.
June 2023 by Michael Matthews
I have been using Vision Express Darlington for over 14 years now. They never let you down, the team are always great and exceptional service from Gemma, Andrea & Nichola during this last visit.
May 2023 by Philippa Stanyon
Initially I spoke with Donna from the Darlington Branch as I had a form to be completed. Donna went out of her way to accommodate my requests, booking an appointment for me and ensuring that once I arrived in the store, everything was ready for me. The exceptional service continued when I attended my appointment. I was seen immediately by the optician, who was friendly, professional and knowledgeable. Full marks to the staff at Darlington Vision Express!
April 2023 by Kelsey Ward
Wonderful experience, every aspect was fantastic.The optometrist was very knowledgeable and explained the 3D scan very clearly.I'm afraid I didn't catch the names but the lady who helped me choose my glasses was absolutely wonderful, very warm and friendly and took an interest in me as a person which was really appreciated.Highly recommend.
February 2023 by Tim Pattison
Absolutely fantastic service, far superior to other high street companies I have attended in the past. Relaxed and caring atmosphere. The staff are very friendly and competent, making the whole process of getting an eye test and choosing frames a very pleasant experience
