September 2022 by Sandra McGrath
Very rude staff member.Didn't make my shopping experience very nice.My daughter chose 10 books at the reduced price of 75p which we thought was great for £7.50.The rude assistant must of thought we had chosen the 10 for£10 and as soon as we putthem on the counter she said you can't have them in the offer. We knew this and I tried to say but the assistant rudely said to let her speak and for me to be quiet.Customer service leaves a lot to be desired. So much for being kind.
April 2022 by Chad Walker (BearFaceKillah)
Constantly poor products. Yes they are cheap but the majority of things you get have so little relation to the box and contents I am amazed they are even allowed to sell most the items for false advertising. Fine for pencils, books. You can't really mess them up, and the reason they get the 2 stars. I would avoid any of the "toys" as we haven't had one that's not led to disappointment.
June 2021 by Paige Hutchinson
absolute joke cornmill car park in darlington says 9pm closing, turn up and it?s all shut up? contact security who won?t open to allow me my car, baring in mind i have a 6 week old baby with me i my own? absolute joke!!! now having to get someone to bring me and my baby home, then get back through to collect my car tomorrow? security totally unhelpful and refused to help.
November 2020 by Alan Lowes
Very helpful staff - a young man ensured I found what was I looking for. Thanks
October 2020 by Alan In Durham
Very helpful staff - a young man ensured I found what was I looking for. Thanks
December 2019 by Barbara Peaurt
lovely friendly atmosphere and helpful staff. Always clean and tidy
April 2019 by Sam Riggs
One of the scariest moments of my life today, my mum collapsed in the cornmill. Thankyou so much to the security/first aiders who were on hand very quickly and soon erected screens and sheets for her privacy. Thankyou to the two ladies who quickly called for an ambulance and offered their help, you were all amazing and I can't thankyou all enough for what you did today
February 2019 by paul thorman
Always very helpful staff and plenty of unique craft items stocked
November 2018 by Caitlin Wigham
After shopping in there this morning I was appalled at how I was spoken to by a member of staff named Paula. She not only interrupted a personal conversation but told me to "get out" in a spiteful manner. The personal conversation was not offensive at all, and it was very VERY unprofessional to speak to a customer the way she did in a packed store.
September 2017 by Vanessa Hilton
Very poor wheel chair access due to narrow aisles and extra stock piles on the end of rows.
