December 2023 by Howard Twissell
Decided to do Christmas away for a change. Been to Morton twice before and enjoyed. However this time oops, good to see Christine again with the usual greeting but it went downhill from there. No wi fi for the tablets. Evening meal on Christmas Eve virtually stuck behind a column and forgot about. Food not the usual standard steak black and tough.. My good lady booked in upfront in November for Christmas dinner so we had a table in her name but the kitchen had no food order (lost it). Hastily cobbled together from our paperwork, salmon and prawn cocktail with no salmon. Main course looked like it landed from a great height onto the plate . Roast spuds burnt , carrots raw , pig in blanket with no blankets, a piece of stuffing that looked like a hernia, and turkey to resole my shoes . The restaurant was devoid of any atmosphere, staff seemed liked they didn't want to be there,just great. In general house keeping needs looking into, dusty room, and plenty of dust in restaurant radiators. Apart from the initial greeting it appeared to be a chore from the rest of the staff.Was going to stay an extra night because incoming storm but told to book online (no WiFi) so home James. Have stayed in 3 prems this year but the whole attitude is depressing, so it's back to holiday express.
December 2023 by Neil Powers
Hotel was absolutely fine. Only negative was the time for checkin and waiting for a VAT receipt on checkout the following day. This was because a new computer system went live that day, so staff needed to learn and computer terminals a bit slow, so no worries.
November 2023 by Stephen Booth
For the price we paid on a Sunday night I cannot fault this place. But more than the price the lady that helped us at reception when we arrived was lovely. It was just before Halloween and the team left a little game for our boy in the room to find the pumpkin cards. It was just a nice touch that felt like they cared a bit which is rare these days. Comfy warm clean rooms with all the amenities you need ... what's more to ask for really.Rooms: Comfy beds
November 2023 by Dawn Gill
Nice birthday celebration and retirement. The staff were very attentive, took photos, helped with selection of food. A lovely experience. The steaks were perfect and for 6.99 the kids had a three course meal.
November 2023 by Luke P
Bad experienceSorry but sitting me pretty much on someone's knee at breakfast when it's empty infuriates me, person slurping tea 2foot to the left and another to my right, then pop music blasting out in my ear. No thanks won't be stopping here
November 2023 by Thomas Finlay
Staff very helpful. Rooms clean and tidy. Would use it again.
October 2023 by Graeme Christie
Easy check in , nice friendly staff and comfy bed. Only stayed one night and ate in the restaurant adjoining the hotel. I had the meal deal in the restaurant which included breakfast in the morning, very good value ?
October 2023 by Richard Hutton
A great check in the lady on the front desk was polite,friendly and very helpful whilst very busy. To the very early morning breakfast at 06:30 this was lead by Tracey an excellent brand ambassador. Everything was ready to go on time. The welcome every person received was warm,friendly and personalised. The food was cooked perfectly and aknowlement must go to the people behind the scenes making the whole experience smooth,efficient and a great start to anyone's day. Thank you and well done again.Rooms: Very clean no fuss
October 2023 by Simon Wass
Booked 2 adults and 1 toddler. A nice surprise of a treasure hunt in the room for the child - so simple but kept her occupied whilst we settled in.Reception and 1st corridor cool, rest of building 28C. Fan in room helped (a bit).Our room had a tv input box with usb and av inputs. Tv channels very limited, barely any worked.Receptionists were all really nice and friendly. We didn't know what to do with nappies but receptionist took then to dispose. Maybe add nappy suitable bins if specifying a toddler in the room?Breakfast all self serve, great quality and choice (if buying unlimited).
October 2023 by Anna
I was very pleased with the room received on this visit and staff were pleasant, friendly and helpful.Food & drinks: Had a great ribeye steak and restaurant staff were ever so nice and responsive.
September 2023 by Darren Maxwell
Stayed here a number of times, and it's very much what you'd expect from any Premier Inn. However, most recent visit I had the pleasure of dealing with Christine on reception. I was going to be arriving late so called ahead to enquire about getting food, and Christine went above and beyond to ensure I was still served hot food even after arriving when kitchen was meant to be closing, she took care of my luggage for me whilst I was eating and generally made me feel very welcome. I think it's important for these experiences to be shared so everyone knows what a great job she is doing! Thanks
September 2023 by John Millar
Reasonable stay, nothing standout about this hotel, but not a bad one either.
September 2023 by Lee Kowolik
Food was ok. 1 member of staff not very welcoming. Very noisy hotel. Hardly
September 2023 by Jacqueline Burns
Brilliant staff and service,and the Beefeater couldn't have asked for any
September 2023 by Julie Moore
Had a Sunday roast , nice food, good service, fair price
