December 2022 by John Evans
Always friendly and helpful.
October 2022 by Christian Steiner
Very friendly and helpful staff.Ms Chapman is a credit to the bank.
November 2021 by Danny Naismith
The Natwest app is really useful and saves me having to go into the branch.
July 2021 by Dom Paupersen
Usually busy with mid-length queues. However, the staff themselves generally seem to do their best & have always managed to resolve any issues I was having.
July 2021 by Andy Jackson
Now shut all day on a Saturday and closes at 3pm weekdays. Some of us are still working through the week you know? Can't do everything on-line.
September 2020 by caroline tinkler
Great got in easy got done woat i hhad to
September 2019 by Josh Spears
No system for queuing with customers sent back and forth and long wait times. Chaotic service which hopefully won't spread to their financial services
April 2019 by K L
Wow - what can i say - every time i walk in there is always a Que - Staff stood around telling customers to stand in another Que for the machine in the wall - So many staff stand and chat instead of maybe taking initiative instead of following policy watching customers squabble in waiting. Cant transfer money over cashier point - cash only - WE LIVE IN A CASHLESS SOCIETY -
October 2018 by Gary Drummond
Helpful staff and polite...
July 2018 by Andrew Craggs
Lost my debit card. The representative on the phone was so helpful. He reassured me and calmed me down. Excellent service friendly and warm
August 2017 by nastassha louw
Best part of this natwest was that I had my 6 week old baby with me and she started crying because she needed food but becsuse im breast feeding and didn't want to feed in public because you get so funny looks from people and theres some wired people out there the guy offered me a room where there was no one... lovely people that work in natwest Darlington
February 2017 by Kade Foster
Great bank. Easy to get things sorted. The staff are friendly. Lied to. Told I had to be 16 to set up online & mobile banking. Website and Customer service said 11.
February 2017 by Aby Daby
I love NatWest
November 2015 by Mike Gibb
Internet says open till 6....
It closes at 5 time and petrol wasted thanks natwest
