January 2024 by Alan Naylor
Bought myself a barbour coat on boxing day and it was cheaper than the barbour outlet shop spot on
December 2023 by jamsine cofield
Far too overpriced for boxing day. This is Darlington not London. I can sadly see this place shutting down soon
December 2023 by Danielle Duman
Great selection and staff
December 2023 by stephen rome
Great store for all your retail shopping
December 2023 by Sarah Reid
Met up with siblings in Binns Cafe was amazing
December 2023 by Stella Stockport
Loved just browsing round, let's face it, there's not many shops like this around any more.
November 2023 by Sally Cartwright
Very very expensive for for it is! Nice environment for older people. Staff are friendly. The food is so overpriced. Much better places to eat which have better quality ingredients for less money. Breakfast was swimming in grease.
November 2023 by Paul Hamer
Pleasantly surprised was expecting a SportsDirect hidden on one of the floors, but it felt more like the traditional House Of Fraser with lots of choice and brands
October 2023 by Susan Bailey
Great service from the older staff. Was in there yesterday and bargains can be had. Alison in the shoe department was SO polite and friendly.Professional sales assistants are like gold dust. Am everlastingly grateful that the store is still open and long may it continue to be an ICON on high row Darlington.????
October 2023 by Stephen Ross
Watched a male associate handle a member of the public who activated the security EAS system on the way out the store. To my amazement at both how it was handled and the fellas restraint from not giving the team member a makeover of bruises for there unprofessionalism, some serious training needs regarding false stops and placing you hands inside the customers bag during, what I can only describe as a streetside search.
October 2023 by steve dugdale
Only good thing about House of Frazer,is the Game department downstairs,and the cafe,they're the only reasons I go in
September 2023 by Alison Wright
I left a precious necklace in the changing rooms 9n the first floor . The staff saved it for me. I am so grateful. Thank you ladies.
August 2023 by Geoff H
There are plenty of choices across the store. There should be something for everybody, though prices can be rather high for some items.
August 2023 by bernard philips
Meet and.greet very warmStaff helpful and manager very on the ballAlways a pleasure to shop thereGood quality and reasonably pricedMy go to for retail therapy?
July 2023 by Neil Brumby
Much improved from a few years ago, range is improving all the time and always well presented
