January 2025 by John Beamson
We have to look at what a high street bank is ?
Today i was told I could not have an envelope to put my money in because of environmental changes. It is madness
Poor service Halifax
September 2024 by James Upex
What type of bank close at 3
September 2024 by Jason Woods
Who closes at 3
April 2024 by Flyingcatzonthehorizon Catloaf
Staff are no good
February 2024 by Colin Theobald
I have an elderly Aunt who has been with Halifax in excess of 35 plus years with her mortgage. unfortunately due to the decline of her health and the lose of her husband who fought cancer for 3 years is now being evicted from her property . Halifax has known about the arears and have let if roll on for 6 years and she is not in a position to replay it, We as a family are trying to arrange an agreeable settlement figure which is impossible. the property is not worth the amount accrued. totally disgusted with the way a supposedly accredited financial institute can do this to an elderley person whom has been a loyal member for all these years. shameful
August 2023 by Tracey Nicholson
Went to put money in the bank today (Saturday) I was waiting in the line to put money in and staff are stood around talking drinking tea/coffee instead of helping customers and when I said one staff member said it coz one of there computers is down
July 2023 by Nia B
Worst branch / bank ever, can end up spending whole lunch break in the queue waiting to be served and being served because they constantly have computer issues leading to one slow computer working. They don?t report the faults as apparently that takes them 10 mins each time. One lady shut the branch just as approached the doors whilst other customers inside were still being served, leading to a return the next day and having to wait an hour in total just for them to sort their computer and serve. Also have to go into close most accounts rather than being able to do so online or on the phone. Absolute joke of a branch. Oh and not to mention the other day one of the ladies declaring balance so loudly for the whole queue to hear, might aswell have read our account number and sort code whilst she was at it.
July 2023 by AR 2399
Went in to track down an old account. Staff were super helpful and friendly, and were clear about what my next steps should be which gave me some peace of mind
June 2023 by Mike Vaines
Unhelpful staff even when provided photo I'd and the expired card to prove I am account holder they refuse to send a new card for my existing account or amend any details. Halifa have provided enough stress to contemplate hurting yourself and has provided sub par service for the last 20 years. Never open an account with Halifax you have been warned
April 2023 by Steven
I've just opened an Account with Halifax and the Staff here are very professional and friendly people at this Branch.I Got my Halifax Visa Card in 8 Day's now that's GOOD SERVICE For You Thank you
February 2023 by Kyra McCready
Waited over 45 minutes to be seen only to be told they have no cash in. Why don't you put a sign up saying we have no cash instead of wasting people's time. Are you a bank because last time I checked banks are ment to have money in, the whole point of banks.
February 2023 by Harry Owen
Went in to print off two bank statements. Both the front of house assistant and the staff that helped were polite. Excellent customer service.
February 2023 by Jonathan Harper
This bank is almost never open. For people working 9-5 you litterally can't get a any service. They need to put in more opening hours to fit their customer base
December 2022 by Lewis Montgomery
Utterly appalling staff unable to get money and to be given undermining looks from someone how looks like they have a sign copy of the bible from jesus him self.
December 2022 by Steven l
I've just opened an Account with Halifax and the Staff here are very professional and friendly people at this Branch.I Got my Halifax Visa Card in 8 Day's now that's GOOD SERVICE For You Thank you
