January 2024 by Mathew Henstock
Tom at the Darlington was great when helping us choose the perfect wedding bands! Thanks for all your help!
January 2024 by Charlie Shenton
My fiancé and I went to look at wedding rings. Staff members at Darlington store are absolutely awesome. Made both of us feel comfortable and organised my fiancé?s ring to be delivered to a store down south due to work commitments. Couldn?t be more happier thank you ??
January 2024 by Jordan Storey
Went in today to pick out my wedding rings, Gary was amazing, helped me pick the perfect ring to go with my engagement ring, fabulous service!
January 2024 by Nicole Murdoch
We went into the h.Samuel?s in Darlington town centre and had the nicest experience with the staff especially Gary! He knew what he was talking about, helped me and my partner purchase our wedding bands and I can honestly say I am so in love with mine ! Cannot thank him enough considering I had no idea what I was looking for. Great experience will be back
January 2024 by Yvonne Hancock
Tom was exceptionally helpful and gave us great and honest advice. We are so grateful for his service in particular, going above and beyond, very personable, friendly and knowledgeable.
January 2024 by Lauren Atkinson
Went in too look for an engagement ring & Maria helped us so much! Was so lovely and attentive & helped us find exactly what we wanted. All the other staff were lovely too but Maria really went above and beyond & was so patient with us!
January 2024 by Tim Dickinson
My son bought a ring and sought to return it a few weeks later and the Darlington staff absolutely stuffed him on the return giving him a small percentage of the value, despite the ring still being new and unused. I?m really frustrated about only hearing about this having just purchased a ring before Christmas from Manchester.
December 2023 by Jennifer McGinty
Went in to buy a Christmas present and Tom did an amazing customer service and help me out so much whilst picking out some jewellery! Couldn?t have met a friendlier staff! Thank you
December 2023 by Alex Horsfall
Maria was very friendly and extremely helpful. Another confident purchase and top service from H Samuel team
December 2023 by Joshua Barr
I came in with a photo of the item I wanted - Denise found it within 30s from one glance of a photo. I was even offered promotional purchase alongside what I wanted. As a stereotypical husband doing a last minute Christmas purchase - I was in and out and well looked after in less than 5 minutes! We got our wedding bands and our replacement bands from you guys (when I got a bit bigger) always great experience
December 2023 by Dominic Degnan
Amazing service by Denise, explained all the warranty throughly and ensured the watched purchased for myself fit perfectly, can?t thank her enough!
December 2023 by Dee McNeill
Popped into store today just for a browse. Got chatting to Marie who gave my rings a clean whilst we were looking. Very friendly, amazing service. Thank you all
December 2023 by Samantha Mckay
Amazing service, everyone was happy and friendly. Couldn?t fault Denise she made us feel listened and was very nice
December 2023 by harun fallah
I bought an engagement ring online for my partner from H. Samuel, I took one of my partners rings into hinds for a size up which resulted in me buying a ring 3 sizes too big. I then popped into H. Samuel store in which we received a lovely greeting from Gary who amazingly helped us swap the ring for the right size ring for my Fiancé. I did not have to pay anything extra it was quick efficient and the most amazing experience I have received in a very long time. The gent is a credit to the business and we will absolutely will be returning for our weddings rings next year when we get married.
November 2023 by Alex Robson
Maria was an absolute star, was very friendly, helped with everything we needed and was very attentive and involved in our Christmas shopping. Helping us buy the perfect gifts for family and friends. Great service ?
