Eyewear & Opticians in Darlington, Durham

“My recent appointment was a walk in as I had broken my glasses, my time wasn’t wasted and had a positive outcome with little cost to me as I pay for my glasses on subscription (monthly)”

“The technicians were more than helpful to me choosing frames and the options available. The Optician was polite and advised me off the changes in my eyesight. I was made to feel at ease.”

“Very friendly professional service from everyone I dealt with in store from initial enquiry to eye yest and fitting of new glasses. Would definitely recommend this store.”

“This is the best customer service I’ve ever experienced. a new pair of glasses and contacts lenses arrived two weeks before expected. The staff are lovely some of the best I’ve dealt with they seem to be very happy at work whoever owns this company should be proud of them and the top service they provide. Definitely be back”

“This is the 2nd time I have used this optician. They have given me great advice both times. The prescriptions were just what I need. Alternative opticians have always tried to boost the prices.Staff are lovely, very friendly and helpful.All round this is the best opticians I have ever used. I would definitely recommend them.”

“From start to finish the experience at Optical Express has been fantastic!initial appointment was thorough and professional which set the tone for the whole process,the clinic at Newcastle was spotlessly clean ,the staff from those who greeted and processed me to the surgeon and support medical staff who carried out the procedure were superb!
The procedure itself was pain free(6 minutes per eye!)the antibiotic eyedrops help your recovery,there was a gritty feeling for the first week which is a slight discomfort,but it was well worth it for the ability to be glasses free for the first time in 20 years!Wish I had done this sooner!P.S forgot to mention the aftercare which was also top quality!”