December 2023 by Jeremiah Odifiri
Customer service is great
November 2023 by Amanda Fox
Went in with an issue that 4 other stores couldn't resolve with my new iPhone 14 as I was sent a blacklisted phone by EE. I was served by 3 members of staff Andrea, Joanne and Dicko who between them managed to get my phone up and running. They were all very professional and polite and couldn?t do enough for me as they coykd see I was getting stressed and upset. What a credit they are to your team.
September 2023 by Piotr Milecki
Mo?e akurat trafi?em na gorszy dzie? ale brak profesjonalizmu bardzo mnie zaskoczy?. Nie chce rozwija? tematu ale by?em bardzo rozczarowany.
August 2023 by Adam Maz
Sat here for over an hour waiting while nobody acknowledged that I was even there. I understand you maybe occupied serving a customer but it takes 2 minutes asking to see why they are here and telling them you won?t be long. My issue would have been resolved in 2 minutes all I needed was a sim but to make someone wait an hour for a sim is a joke. All advisors here just seem grumpy and rather be with someone so they can make a sale then actually help. This is why EE here is so bad. Will be moving over to O2 when my contract is done
August 2023 by Rick
Good service but why would they not sell sim trays?
June 2023 by Simon Hutchinson
The very best you could ask for
June 2023 by Daveu88 Sanderson
Went into the store as I had a problem setting up my phone and was told that I have VIP status and I would have to call customer service as they arnt allowed to help me in store?? Very poor VIP customer service.
June 2023 by TJ Ward
Staff always on hand to assist with queries. They're able to offer great advise to explain all options available to make sure you get what's best for your needs, not just the ones to cost you the most.
January 2023 by John Hodge
Good service team. Very helpful and honest.
December 2022 by Shaun McNeilly
Went into to ask about an upgrade because the call centre had totally messed up my over the phone attempt. A lady called Joanne (I think) couldn't do enough for me I had the phone new plan & was on my way out in 20 minutes. Definitely go here instead of calling for an upgrade.
December 2022 by graham caygill
Fantastic the girl who helped me went above and beyond her job I can't praise her enough just amazing
December 2022 by Clive Guyll
The customer service agent was excellent, knowledgeable and best of all did not patronise
November 2022 by Jordan Mihailov
Very friendly staff. I bought a new ? phone for a great price. ??
October 2022 by John Etherington
Great staff.Naff deals.Better under the Orange banner always got a 'free upgrade'. May consider switching after 20 plus years.
October 2022 by Anya A Lamb
Went to update my plan to add Netflix. Whole thing took about 15 mins from me stepping into the door to stepping out. Fast service with professionalism
