February 2024 by Neil Hodgson
USELESS---trying to find out if prescription is ready, tried ringing for the last 3 days---no answer---either hire more staff, find competent staff or turn the bloody phone back on to ring!!!!
October 2023 by Donna Greaves
Not very fast service, seems a lot of talking and laughing going on in the back, but not attending to customers , never have all of the items I need on my Doctor's prescription and told me to come back next afternoon still wasn't ready told me to come back after 2 pm next day , lady who served me said it was in but not ready so waited another 15 minutes it was a shambles, I am lucky I have transport but if you didn't and you had to keep on catching a bus it's not just the cost of it all it's also the bother of getting ready and stood in the cold weather waiting for a bus to come along, something needs to be sorted out about this .
August 2023 by June Pilbin
Really slow and always a massive queue. Also not great that the opening hours have been reduced when it was taken over. It?s now hit and miss if I receive a text to tell me my script is ready
August 2023 by Andy
By far the best chemist in Darlington.Friendly staff,Speedy response,Absolutely 1st class Services
August 2023 by Skillz
By far the best chemist in Darlington.Friendly staff,Speedy response,Absolutely 1st class Services
February 2023 by Laura Kirkbride
Only giving it one star because I can?t give zero. Every time I try and collect a prescription in here I?m waiting sometimes for over an hour with no explanation or apology. AVOID AT ALL COSTS
January 2023 by Jenna Whitehouse
Will not use again, after the shocking service aka not being acknowledged or communicated properly with and after an hour and a half of waiting and £18.70 out of pocket I was then told one item isn?t in stock.1. Should have made me aware the average wait time was 1 hour I?d have taken my script elsewhere 2. Should have upfront said not in stock come back tomorrow for the lot, would have saved an utterly pointless 1.5 hour wait. Won?t use again. Avoid.
December 2022 by Martin Hogg
Shocking service again today. Prescriptions order over a week ago but after a 30 minute wait was told one of my meds was out of stock. Have yet to hear a member of staff say sorry for your wait.
December 2022 by Kim Burleigh
Shame you can't give half a star. The staff are so slow!! Waited 48hrs before trying to collect to try and avoid the queue, still waited 45mins for my medication. Absolutely rediculous
December 2022 by Shelley Henderson
Could probably do with the staff learning that they need to move out of ear shot of customers when giggling about them, or perhaps considering that they aren?t aware of any patients situations or circumstances when they decide to talk about them in between dispensing medicine..
November 2022 by Christopher Grainger
My prescription is ready to pick up but pharmacy is closed at 6.30pm when it states it's open on its website up to 10.30pm.
November 2022 by Dan Pilkington
Service is slow even when they are well staffed. Opening hours on hope are innaccurate and even though we order the same items at the same time every month, they are frequently out of stock.
November 2022 by Endre Torok
Their site online showing open 7.00am-10.00pm and you see the staff member closing the gate at 4.30 pm.
October 2022 by Samual Thorne
Within Darlington there are absolutely useless pharmacies and then you have Denmark Street. You are forever waiting around for your prescription even though they have the staff at the back, I think they must be there for show. Me giving one star is generous!
October 2022 by Betsy Thompson
Rubbish pharmacy, staff are rude and never have stock in.Might as well pay rent for the time you have to stand in que.....And talk about customers infront of them x
