November 2023 by Isaac Jacques
This is the best customer service I?ve ever experienced. a new pair of glasses and contacts lenses arrived two weeks before expected. The staff are lovely some of the best I?ve dealt with they seem to be very happy at work whoever owns this company should be proud of them and the top service they provide. Definitely be back
November 2023 by Tracy Harland
I went to this optician which had been recommended and not my usual, as I had severe eye pain which I thought was a migraine.They didn't have any available appointments for a couple of days, but because of the pain which was worsening they managed to squeeze me in.The optometrist did an eye examination and advised me to go to hospital straight away which they arranged, due to the build up of pressure in my eye.I ended up having to have an operation on the eye, because if I hadn't it was highly likely that I would have lost the sight in that eye.I can't thank them all enough for the service that they provided, from the initial contact with receptionist to the optometrist himself.I am now on antibiotics and drops after the operation and on my way to recovery,with sight in my eye.
April 2023 by Colin Mackie
Professional opticians
November 2022 by Tree Sadler
Brilliant service. Covid secure environment, I am temporarily in a wheelchair and my husband is not a good driver of it. The reception staff were very good about us running into everything. The shop is wheelchair friendly. The optician was extremely good, explaining what he was doing and patient. The lady that showed me the glasses, listening to my likes and dislikes, found me the perfect pair. I can recommend this optician and will use again.
November 2021 by Stacey Donnelly
My 6 year old son had an appointment with Tony Gibson today, after being referred by the school nursing team.We had wonderful service from the second we walked through the door today! Every single member of staff on reception were so friendly and made us feel at ease immediately.Tony was very patient and reassuring towards my little one, explained everything he was going to do step by step. Thank you so much to every single one of you!
November 2020 by Rachel Bell
I walked in with an unplanned emergency appointment and the staff at Cooper & Leatherbarrow were amazing! Caroline Wade working the reception desk was very friendly and helpful, as well as quickly getting my details processed so that I was able to get into an appointment A.S.A.P. Dr. Tony Gibson who saw me was also just as friendly having met me at the door and immediately gone up to prepare his room. In less than 20 minutes I was seen, sorted and on my way again. Thank you very much for your help and kindness, my family will now be switching to Cooper & Leatherbarrow for all our future eye appointments.
November 2017 by David Barrs
Been a customer for many year's,First class service as always, and competitive pricing
November 2017 by Laura Palmer
Very Friendly and Helpful. Will go back soon.
November 2013 by John Williams
would use again
