January 2025 by David Moore
Great !
But one does not want to be negative but Keziah and saying sooo slow . I think she is correct.
You will see from my reviews I have been visiting Caffe Nero s all around the country this year.
And this one is absolutely great. But because it is, it is clearly very popular. But the long queues or even waiting a longer time when shorter queues seems exceptional. And as I have not seen in other Caffe Nero s. But being only one Caffe Nero in town here might be a key factor.
At least one couple left back of the queue this morning. And ladies in front I heard one saying to another : " good job you are not having to get into work today ". Yes, no chance for a quick takeaway before work . ...Maybe a quick service till option needed for quick coffee and cakes customers??
Anyway...
Dear Caffe Nero I think there is room for improvement here. If I want a second coffee today I would be waiting a long !! time . So although I wanted to get one and because they are made very well here, and today by the trainee man it was, ...I decided I had to move on and elsewhere!
Can I question 'number one', too : Why staff prepare orders for those who sit at home and press the buttons to jump the queue, by ordering a click and collect so. It seems to me that such should strictly only be prepared when there is virtually no queue and or extra staff on duty. - Today only two, very helpful polite young men but one is a trainee too. And there was a waiting, waiting non moving queue.
Maybe you could open a second Caffe Nero in Darlington!!
Only one for such a town is maybe a bit mean !? How many do we have in Bristol my home city eg !?? Ten would it be !?? ?? ...Judging by how buzzing busy and lovely atmosphere as other noted of late maybe there is a market or good room , for another in town .
Anyway it really is 5 stars here I think,... but just taking off one star because this service wait here does seem to be out of the ordinary. The staff are working hard and kindly though and great stuff and atmosphere.
Pain au raisins seemed a little unusually dry and stale, and maybe they need to keep an eye on that? But many thanks to staff here and Caffe Nero. Very!! good on my tenth visit is it now . On a stay .
I nearly left today though and went elsewhere as the queue was not moving waiting early- ish morning when want to get on, and they were preparing click and collect !
... Anyway many thanks and works in good progress as us all one hopes seek to do better in the days. Great stuff to be improved further.
And cheer many folk in the days helpfully as do so.
December 2024 by Keziah Morley
Soooooo slooooooooooow
December 2024 by Kathy
Great service and atmosphere. More vegan choices in food needed though.
November 2024 by Bill Law
Love Caffe
November 2024 by Amelia
Even though this place is usually busy, the staff are always friendly and helpful. For a chain coffee shop, the atmosphere is lovely for sitting, dog friendly too which makes it all the better?
November 2024 by Ragnarr Thorsen
Great friendly staff. Great service.
November 2024 by Nic G
Got a deliery from deliveroo. Had only 1 item out of the 5 or so I ordered. Got a note saying to say sorry they had included 3 free drinks. There were NO drinks.
Horrific.
November 2024 by Kevin Gilling
Good town centre coffee stop, nice friendly atmosphere and staff. Good seating and dog friendly.
October 2024 by Antonios Katsikadamos
A classic cafe at Darlington town centre
October 2024 by Tom Fahy
All good apart from the que to be served
October 2024 by lynne price
Lovely coffee , staff were pleasant and atmosphere ?
Vegetarian options: I had the egg, mushroom and tomato roll (spinach too) it was really tasty
October 2024 by E K (Insanitybomb)
This is my Darlo go-to as it is dog friendly.
Lots of my friends meet here and we all love the coffee.
September 2024 by Rhys G
Always great service and coffee, staff are great.
September 2024 by Heather Fuller
Great coffees, but untidy.
August 2024 by Daniel Fleming
Not a bad place to go for a coffee staff were polite and helpful
