September 2025 by Konrad
My appointment went very smoothly. The doctor was professional, explained everything clearly, and made sure I felt comfortable. I'm very happy with the service.
September 2025 by Noreen Chaplin
David Reach is very good he realised not easy communication without interpeter must need have interpeter I am appreciated for David for I ask question about without interpreter he say say frustrated without interpreter it proof I am happy David respond hope he not think I am cheeky for ask questions I am appreciated with David ?
September 2025 by Ian Ross
Very good appointment today, I had four teeth extracted, my gums were numbed using gel, then they were injected with pain killer and I did not feel a thing when my teeth were taken out.
Very very satisfied with this treatment.
September 2025 by Aneta
A+++++
September 2025 by Susie Mudd
Good appointment system, lovely staff who put you at ease if you?re not a fan of the dentist
September 2025 by janice collins
Had an emergency appointment again toda. Emergency appointment made Friday afternoon, it was lovely that i could see the same dentist. Anna assessed my situation very quickly and again she was caring and sympathetic. Again she demonstrated excellent knowledge and skills, she was patient with me and showed me a lot of empathy. My assessment was very thorough and Anna explained my x-rays highlighting my dental problems. This is the second time booking with BUPA dental services, all the staff were kind and helpful. The dental nurse who was working alongside Anna was kind and very helpful when escorting me through to the dental examination room. I wish to show my gratitude to all the team and will definitely recommend them to my friends and family. Thank you.
September 2025 by Ivan Williams
Excellent as normal very professional
Highly I had an excellent experience with Bupa Dental Care. From the moment I arrived, the staff were warm, welcoming, and professional. The reception team made the check-in process smooth and stress-free, and the dentist took the time to explain everything clearly, which really put me at ease.
The level of care was outstanding ? thorough, gentle, and reassuring throughout the entire appointment. They made sure I was comfortable and gave me practical advice for maintaining my dental health. The clinic itself was clean, modern, and well-organised, which added to the overall positive experience.
I left feeling confident in the care I received and wouldn?t hesitate to recommend Bupa Dental Care to anyone looking for high-quality dental treatment and excellent patient service..
September 2025 by Maggie Metcalfe
In for a check up
Such lovely ladies looking after us from reception staff , dental nurse to the lovely dentist - all very welcoming and friendly - thank you because I am always very nervous when attending dental appointments ?
September 2025 by Paul Marley
Delighted with the remedy Richard provided at Bupa Darlington. A great fix to a problematic tooth that has not felt as strong for a long time
December 2024 by Katie Louise
first time coming to Bupa in darlington today was an emergency appointment booked this morning. I'm always very scared coming to the dentist and today I felt very at ease and booked another appoment I feel very relaxed thank you all the staff are lovely.
October 2024 by Giorgia Mae Whittle
5 star experience, the staff are so helpful and friendly! ??
June 2024 by Claire Brown
empathy .. it is lacking
failure to call back when promised
failure to support a vulnerable 17 year old
would i recommend them .. absolutely not
treat customers as a commodity as opposed to a patient
and when you ask for support you are told that they don't like your attitude and that your being abusive
I'm at a total loss .. just hideous
feel held totally to ransom with a policy .. of Next .. !!! with a queue of NHS patients without a practice why would you care ?
March 2024 by EmmaLouise Capon
Lovely practice, friendly staff. No parking spaces for customers only thing. Craig is fantastic ? can't thank him enough for my overall treatment.
March 2024 by Neil Brimer
Lovely staff, convenient. Happy to be a patient
March 2024 by Hazel Saunders
Great dentist Tim very reassuring and professional. Great friendly staff .
