February 2024 by Charlotte Burnham
Wow, so Debbie has gone above and beyond customer service today helping me with my dilemna of getting forgotten items via post to my daughter in France. Thank you so much Debbie and team, really appreciated
November 2023 by Christina Simpson
Great local shop
February 2023 by Sally Henry
What a pleasure? friendly staff, will definitely return ????
November 2022 by Craig Miln
I've been to use the post office service of this store for over two years now (usually multiple times a week for the business) and if I could recommend them more than 5* then I would. The staff are always polite, professional and welcoming to all of their customers.The store also has cycling deals on with well-priced offers. Just a pleasant experience from start to finish!Sorry it's taken so long to write the review, I kept forgetting!
August 2022 by Honest John
Lovely staff! Lovely Fresh orange ? juicing machine ?
January 2022 by Dorothy Hullah
Great little store which also has a post office counter
June 2021 by Slainegwalchmai
Beware advertised closing times, visited at a few minutes after 7pm to post a parcel and shop was closed with shutters down. If it was just a shop it wouldn't be so bad but for a post office they should be open as stated both on exterior signs and online. This isn't the first time it's happened to me there, irritating wasted journey.Edit following response from owners:That first is simply untrue, I've checked online for opening times and found the shop closed when shown as open on a few occasions. I've absolutely no reason to make that up, it is a fact.
May 2021 by Lesley Snaith
Would be negative score if this was possible. An equal balance of incompetence and rudeness is clearly the employment criteria. Worst service... strongly advise against using this store for any of their services.
April 2021 by Claudia Hall
Very poor customer service from older women how work at shop and post office, will be boycotting from now on.
February 2021 by hazel Fawcett
Love this shop, loads of different stuff.Friendly staff who really know what they have in stock.Only one downside, having to watch & listen to some of the rude Post Office customer they have.They all need a medal after the great support they have given locally by staying open over the last year during the Lockdowns.Great stuff, keep it going.
February 2021 by Chris Parks
ETA: this is a straight up lie. She asked for certificate stamp which it specifically states to get on the royal mail click and drop website and you DID eventually provide as does every other post office on request so clearly it didn't invalidate the tracking as it posted fine ?. Disgraceful older woman works here. Sister sent a parcel a few weeks ago and asked for certificate of postage stamped as website says you NEED one for compensation, whether that's factual or not it takes FIVE SECONDS. She aggressively stamped it four times in anger which tore the paper and was rude to the point of making my sister cry out of embarrassment when she left. I went today as i had a 1st class parcel to send in a hurry and was refused service as she recognised my mam even though I've never set foot there before, after being lied to saying the postage wasn't valid there she admitted it was actually revenge because my mum had rang to complain about her behaviour. Had a nice walk to whsmith instead, lovely staff who were friendly and stamped no problem and I'll stick to onestop with hermes in future who are also lovely. Can't figure out if she's the owner or manager of this store because i can see multiple complaints about an older woman with quite dodgy replies so no surprises if she responds saying this never happened or we were aggressive, obviously made this whole story up for fun ? happy to provide dates and times of both events to an email address if there is a genuine owner who is unaware of the appalling behaviour of this particular staff member and wants to investigate and send her for some desperately needed training ?
February 2021 by Harris Cattrick
wish I could rate less! while visiting the shop, I was spoken rudely to by an old woman who I presume was the manager of the store. I then saw how badly she went on to treat a younger female staff member who was helping me with my shop. I highly suggest the manager of the store takes some lessons on managing as she clearly has no experience or leadership skills what's so ever. -4/10 do not recommend visiting this shop!!!
February 2021 by Harry Smith
This store shows no respect, None to the customers, nor to the staff , it is absolutely disgraceful. some of the staff were extremely helpful(only a few) but the person who runs it needs a mirror to take a long hard look at them selves and change there methods.
February 2021 by Matthew Hornung
Great service. Easy parking now that there's the car park at the front of the store, too. My go to place for sending parcels.
February 2021 by Leigh Davis
I love this shop, the post office within the shop is brilliant, the staff go the extra mile, parking is good and Debbie is awesome!
