September 2025 by Gary Stubbs
Avoid. Terrible service, went to sell some gold and silver today, absolute Rip Off. Keep clear.. Sold elsewhere, £3.3k more than this mob offered. Disgraceful.
May 2025 by Daron O'Keefe
Went today to get some euros and got a great exchange rate. Even better, the counter lady told me about a top-up debit card they do and it even offers a better rate when spending abroad. Overall, a very pleasant service a a happy customer.
April 2025 by shannon henry
The ladies in this store are amazing always 5star service very polite and make you feel comfortable. Have helped me very much I have never been so grateful for there help.
April 2025 by Sales Team
I always exchange my travel money here as the staff are so great.
April 2025 by Holly Mills
Highly recommended Ramsdens in Consett. Their customer service is fantastic. Hayley and Carol have searched and found perfect pieces of jewellery that I?ve requested, going above and beyond everytime. The quality of the products has been brilliant with no issues. Jewellery always comes packaged beautifully and cleaned/polished to perfection ??
April 2025 by Stuart Hastings
Carol and the team always give a 5 star friendly professional service , best exchange rates around , thank you
April 2025 by Laura O?Brien
I called into ramsdens today to enquire about travel money, I was served by Hayley and she recommended a prepaid travel card as I was visiting a few destinations with different currencies. She gave me great advice and it will make my holidays a lot easier. Thanks so much Hayley
June 2024 by Martin Hall
Always use Ramsden?s in Consett for currency exchange. Due to working at sea and travelling I often need multiple currencies. I always get very good competitive rates and met with a warm welcome by Carol and Hayley each visit. Highly recommend!
June 2024 by Maureen Watson
I took jewellery to sell & the staff were wonderful. Kerry did the valuation & was so nice & friendly. I always use Ramsdens at Consett for currency & would definitely recommend them.
May 2023 by Nicola Howard
Left it a bit late to get currency for our trip, called in on the off chance to see if they could help. I was served by a really helpful lady called Hayley, she went above and beyond to sort me out and somehow managed to get me the currency I needed on time and at a really good rate. Highly recommend for currency and excellent customer service ??????????
July 2019 by Peter Bird
Newcastle jewlers ladies group are mint but there do it all machine man mister gross mistake is costing them fortunes not to mention that the 1440££££ ring in the window is silver rolled in a thick layer of gold and he bet it that i couldnt refine gold out of silver im off to ramsdens again too becsuse they say i will get no gold out of my silver too even tho theres 20££££@grams in it they think its not even wirth silver prices they offered me 925 silver value for 100000 % pure silveted silver silver and the weight was 64 grams and offered 38 pounds sterling i wouldnt wipe my arse with 38 oounds stirling if it was payed for over 120pounds worth of silver would you and the gold was worh 500 and mixed in with exactly 13.333 % silver white gold one 16.78g one 8.54 g and one 10.23 grams and they say he knows his stuff he said he wouldnt even give me scrap silvet prices for it then he said we give things like that to the scrap metal man i said with a lot of xusding and insults that he was rong and if he wad right what are they making busses and cars and metal skyscrapers out of these days scrap gold id like to sack him shame hes too old to sack he must have a pention plan there or somthing but lets hope it doesnt rely on any gold aye lol pps ive gotten 1.54 grams of gold back out of the silver and the other less that 20grams is in the ramaint silver ive re-introduced zink and tin into it and as it had to be fully refined to 100000000 pure to get the gold out that was perfained as now perfect silver some of off every colour i might add at this point in time because of newcastle jewelers phoning around to tell people not to even exept normal gold price or silver price i think i might ring a mate and make a coatch or bus what do u think txt this number and ask if they have any scrap metal they dont want 999 hey newcastle jewlers is throwing assayee away what are we making busses out of ok
October 2018 by wa75on87 .
Great staff
