December 2023 by Teresa Simpson
Last month, I found that several of my blood pressure tablets had disintegrated in the pack. Because itwould leave me short, I rang the pharmacy, who agreed to replace them. I was ill at that time, and unable to collect the replacement tablets. The pharmacy arranged for them to be delivered to me, along with my repeat prescription. I can't thank them enough. I know it is busy at the pharmacy, and sometimes we have to wait, but as long as someone acknowledges that you are waiting, that is fine by me.
October 2023 by barbara micklewright
Very helpful
August 2023 by Sheila Allison
Staff seem under pressure to deliver a good service. Can't be easy for them . I'm lucky I've always had a good experience and good service.
August 2023 by M Franklin
Depends which staff are on that day. Appreciate they are busy, some staff are great but with some you have to wait for over 10 minutes before anybody even speaks to you!
July 2023 by Niamh Boyle
The ladies are always extremely helpful in the pharmacy and I never have to wait when I go there. They?re very efficient and friendly - and attentive which most pharmacies are not. They are approachable and I feel confident enough to ask questions if I need to, which is also very rare (given the current climate of how hard it is to get a doctors appointment). So thank you Leadgate Pharmacy - keep being brilliant!
July 2023 by Rachael Bellerby
Excellent pharmacy. Staff extremely helpful and polite all round. Wouldn?t go anywhere else for my prescriptions
July 2023 by Sophie Stephenson
Amazing staff, very friendly and helpful
July 2023 by Charlotte Sampson
Amazing staff
July 2023 by Michael Ball
Only giving 1 star as it won?t allow me to give none. States on the website open till 5.30 in fact it is closed for lunch. Had several problems since these have taken over the place is a bake now. Absolutely disgraceful.
July 2023 by Ian Hillam
Excellent staff amazing service wouldn?t dream of going anywhere else those girls deserve a pay rise for the commitment and service and support they give
May 2023 by kane johnson
Absolute joke of a place. Only Been needing regular tablets since the end of November 22 and these have managed to give me the wrong tablets twice, once including a load of steroids that weren?t even available for me to order and the other was half the dosage. Then they didn?t have enough of them in twice so asked if i could collect what they owed me at a later date now they haven?t got a prescription that I ordered on the 1st of may. Save yourself the chew and go absolutely anywhere but here
April 2023 by Adam Boutcher
After being a customer here for 20plus years today was the last straw. There has been a noticeable decline in customer service over the last 4 years and the recent opening hours change along with the attitude of some staff members was the deal breaker.The new opening times are anti-social to anybody that works with the only offered solution by the pharmacy being to go somewhere else. (For reference the opening hours are 9am-1pm 1:30pm-5:30pm, Mon-Fri only).One member of staff was trying to offer solutions such as home delivery only for the other staff members to mention that they're not for me due to paying for prescriptions and attempts to belittle my comments and laugh at my predicament.Along with my comments, other things to note are the slow waiting times, they only service one person at a time, poor lighting, heavy door (accessibility issue), very empty shelves, staff verified customers by reading their details out (privacy issue).I am really saddened to see what was a good pharmacy turn into such a mess. It's as though they are actively trying to lose customers.
August 2022 by grace Bailey
Fantastic service from the staff at Leadgate Pharmacy, particularly Leo always going out of his way to help with heavy items and also ensuring my items are in stock when required. This is a marked improvement as previously the service has been slow and not very efficient.
June 2022 by Edyta Kubaszewska
Helpful staff, always smiling. Easy access from car park
June 2022 by yoda_squads trophies
Couldn't find it.
