October 2023 by Baillie French
So unorganised and they say that I'll receive a message when it's ready and I never do and it takes them more than 2 days to sort it out when I order it early before I run out then it's still not ready
October 2023 by Karl Telford
Terrible staff rude and unwilling to help if you have a problem, need to be retrained in customer service
August 2023 by Martin Colling
Badger you to ask if they can call to check how you're doing on new tablets then never call to check......
June 2023 by Jenni McNally
Certain people that answer the phone at this chemist need to be re-trained in Customer Service ?If you can't cope with the amount of prescriptions coming in and Consett and the surrounding area is ever growing its possibly a good idea to get a larger premises and some more staff????Just make sure they understand Customer Service!!
June 2023 by Marion Railton
Excellent. Staff all lovely
December 2022 by Emma Nichol
When my partner asked the girl on the counter to check for his prescription, she rolled her eyes snd tutted as she turned ....rude!
October 2022 by Tina Robson
Just phoned to make an appointment for flu jab for my self and husband. The lady on the phone was lovely and helpful. Quick and easy.
August 2022 by Andrina Vipond
Totally useless? stopped doing medi packs ? now forget to give a tablet in the monthly supply ? person in the phone had no idea if that would be a problem to miss a tablet and couldn?t care any less if it was ? disgusting for supposed health care professionals? avoid at all costs x
April 2022 by Billy McMeekin
I use Boots Pharmacy in Consett for my prescription meds (there are a few) and have always found them very efficient and helpful.
February 2022 by Yvonne Armstrong
Not happy manager has a really bad customer service manner , attitude is terrible ! Gunna swap chemists
October 2021 by Frank Allen
Very helpful staff and very helpful when picking up medication
August 2021 by Sophie Brown
Friendly, helpful and approachable staff, and quick service.
August 2021 by Julie Brooksbank
Staff very friendly.
July 2021 by Lucy McCance-Lowe
Helpful staff, always well stocked.
July 2021 by Pat Main
Very helpful staff
