December 2023 by katy
The female member of staff refused to give us my order. I ordered it about 4 days ago and went to pick it up yesterday 3 days til xmas. My partner (30 years old!) had valid ID, As a UK citizenship card is legally considered valid proof of age and photo ID. She seemed glad about refusing to accept the ID, I don't know if she has never seen a citizenship card before but it felt like she has a problem with him being a UK citizen? but for whatever reason she was oddly happy about stopping us from getting this Christmas gift on time.We don't live close to Argos about 20 minutes away so I've cancelled the order and picked it up from curry's instead, same day and same price. Happy Christmas ?
July 2023 by Finding Balance
Car park just a minute away. This Argos is always clean and staff are friendly. I?ve never waited more than 5 minutes for my order and always use click and collect. My only complaint is the Argos policy to try and sell you extras such as insurance or warranty. If I wanted that I would have already bought it. But the staff have to do their job so it?s not their fault and it?s east to just say no. I?ll always use this branch as it?s so handy.
July 2023 by harry john
Staff are rude & don?t have knowledge about their own return policy or uk statutory rights. Rude lady on the till with a shocking attitude towards customers at 4.55pm 28th June 2023 very dark hair very miserable face. Not customer friendly nor complaint friendly to a a faulty item being returned with in less than 24hrs
May 2023 by Col D
Perfectly fine argos. Just get sick of all the questions re trying to sell you extras. Also not the easiest to get parked nearby to when busy.
October 2022 by darrin hills
Handy little complete Argos store just off the front street,Easy to order and pick up staff helpful
February 2022 by Christine Dye
I took a toaster back today and couldn't have had the most two amazing young men to serve so helpful pleasant and efficient
July 2021 by Tony Corrigan
Use this shop at your peril. Rude in adequate staff and the manager is a......I will note say here.However I have so little respect....again I?ll not say. Dreadful service, dreadful people.Stay clear and have a happier life.
July 2021 by George Donald
Used to buy loads from this Argos but since lockdown next to nothing available for delivery to DH8 or for click and collect! Ordered a 50" TV picked it up but took it back within half an hour as was too big for our unit to be told they didn't take returns! I asked if they would pick it up but NO. Informed us that we would have to take it to the Arnison Centre. I pointed out to staff my wife and I are pensioners and also during lockdoen it was agsinst the law to make an unnecessary journey but that didn't matter to them. By the wsy there was snow and ice on the roads. We took it back and ordered from Curry's. Awful experience after spendibg thousands in this shop. Will think twice in future!
June 2019 by chintan Vyas
Very friendly, supportive & co-operative staff. I was there on 13th June mid-day and I was low on my mobile battery. I walked in to Argos and spoke to Sandra and asked a favour if they can allow me to charge my mobile. They allowed me to charge my phone. That was really awesome. Good team they got in Consett victoria road. Thanks a million Sandra and team.
April 2019 by Glen De Vall
Very poor delivery service not allowing people time to even answer the door and then lying about it when a complaint was made to the store. Nothing done by management.
March 2019 by David
Great little argos. Staff always nice and polite. Never had any problems.
March 2019 by jan nixon
Would have been nice to have been offered a bag to buy.
February 2019 by steve smith
thank you to rachael at consett who promptly sorted an issue out for me today with no hassle what so ever . and arranged for delivery of a replacement tonight also. 100% satisfied.well done that member off staff
December 2018 by Harry Peacock
Itâ??s worth a visit here. Really friendly staff who helped us in choosing presents for the grand kids. Huge selection of products from home goods, to electrical to toys they seem to have it all. We love that you can go online and collect. If your struggling for Christmas present ideas pop in and you will be given great help and advice! Brilliant
November 2018 by Michael Hodgson
Wouldnt use again staff very rude to me when in after purchasing a 3 for 2 on toys only to receive 3 of the same toys then to be told thats all we have so its these or nothing !!! I now will and should have just gone to smyths at least we would have got what we wanted i would have happily paid more
