February 2024 by Paul W
Dreadfull service should all be sacked and replaced with better quality friendly staff there is no organisation at all disgracefull Waited 20 plus minutes for my mams tablets was told during 10 minutes when I asked the lady what was happening and she said it was being checked so I waited and waited then on 20 minutes was told either could not find them or they were not in stock then they argued with me saying they were busy with other orders and customers even though when I went in there was only me at the counter.Dreadful service I have since changed pharmacy.Usually I don't have any problems here but I have took this personallyI have noticed on every review they send the same automated message to everyone also
February 2024 by natalie finlayson
I have been with this chemist since I was a baby I'm now 44 the girls are lovely in hear but I don't know what is going on with prescription I put my prescription in and it has took nearly 6 days they told me it was ready so someone went to pick it up then was told there was no pharmacist so it would be put in outside machine was told it had been put in machine the day before.Have to wait for medication to be delivered from outside now so takes even longer and iv have not had to with draw from some of my medication for 2 days wich is horrendous can't even go out of the house
January 2024 by A H
This chemist takes far too long to process prescription's. They had my script on Tuesday, it still wasn't ready by Friday, then 3 of the 9 items were still owing. There is always a long wait to be served and sometimes the queue can be out of the door. Not acceptable at all. I will be finding an alternative chemist
January 2024 by lauren richardson
I understand Christmas they are not open or anything like that but when they where open after Christmas and the 24 hour machine you have to get a code for which I never got so I rang the pharmacy up and asked if my meds where sorted they said they where and this was a week or so ago but obviously something went wrong as the code never got sent they tried again and never worked after the second day of phoning then up they got it sorted the code was sent but they never told me that the machine was down my husband went in as I was frustrated about this after a week telling me my prescription was ready my husband got told it will be ready tomorrow I have been without my medication for ages now and they would not even order me a emergency prescription the worst part of all this is my husband got rang not long ago telling him his prescription is ready and can come collect tomorrow and he only just ordered his medication a couple days ago I am absolutely frustrated
January 2024 by Jane X
I have always been with this chemist as I would be able to visit the doctor and then collect my prescription from Rowlands,now I get told you have to wait 48 hours and a certain woman in there is always has a rude attitude so because if this I will unfortunately be changing chemists
December 2023 by Paula Newton
Great service lovely staff
August 2023 by Philip
Can't fault this place at all. Absolutely fantastic customer service as always. Big thank to all the staff. So helpful and friendly.
July 2023 by Gill
Can't fault this chemist at all. Very friendly and helpful always. Manager and Pharmacist are always happy to help. I personally wouldn't go anywhere else.The machine to collect prescriptions out of hours is great.
July 2023 by Sean Salmon
Fantastic pharmacy thank you for helping me
November 2022 by Keith Davies
They do a brilliant job and offer a friendly 5* service ?
October 2022 by Davy Bee
went to pick up my pre-ordered repeat prescription and was told come back tomorrow..I did mention I had ordered online 6 days ago and that my medication would run out in 2 more days..Was told it will be ready the following day and would get a text so I could pick em up from the 24 hour machine..Next day, Friday 6 NOV, no text..went back just to be told they had run out of my prescribed medication, gave me the prescription note and just told to go and try another pharmacy..Thats it..thats my registered pharmacy..SO luckily I popped in next door( Knights) and they had my medication available, Thankyou Knights
March 2022 by Angie Mallaby
Worst pharmacy ever.. So unhelpful and disorganised. Told items ready only not to have stock when I arrive. Very rude staff despite remaining polite.
March 2022 by Mike Snart
Very poor was told my repeat prescription was ready when I went to collect it I was told they me they couldn't get 1 of my tablets so I went home made 1 phone call and within 30 minutes I had got my tablets from another pharmacy got a txt yesterday to say oh we have your tablets that we owe you what a joke
December 2021 by Amy Louise
Need more staff as they are always late dispensing medicine but apart from that it's okay
October 2021 by Allison Mileham
Very poor service this morning, went to collect item ordered 28th September, to be told was too early to collect. Assistant failed to check items already made and hanging up. Only checked computer, to advice me, like a naughty child, I had come too early to collect. Was told I could wait 15 mins to then be given items that I knew were not yet ready to be collected and failed to give the one item that I originally visited for.
