February 2024 by Michael B
Instore Tesco Mobile Shop. We were in yesterday and were seeking advice on phones and deals. Tim the member of staff as in previous visits was professional and patient as always. He does not talk down to you and explains complex detail in a user friendly manner.
February 2024 by Alistair
Fix your trolleys!Always an issue with trolleys here. None of them go in a straight line making it very difficult to shop
February 2024 by Anthony
Their pricing strategy is suited to profiting investors rather than remaining competitive.I feel like just matching Aldi's prices is a false representation of good value. If they wanted to be competitive they would, the aim is to not lose customers by matching prices instead of gaining more by pricing appropriately.If they wanted to be the number 1 supermarket they could treat their producers fairly because without them we all have nothing.They could also price other things competitively rather than a last minute price change.I feel like Tesco clubcard pricing is an awful thing, if you forget your card you are not rewarded for shopping there and instead are punished for leaving your wallet at home and made to pay more as a result.Membership pricing is the worst strategy and I don't know why their investors don't see it as a bad thing. It drives people to stores that just offer good pricing like Aldi without the need to feel stupid for forgetting to bring your wallet or not being savvy enough to have your clubcard on your phone.
January 2024 by judith frayne
I would just like to thank John at Tesco mobile phones for his help, he took his time with a non tech 83 year old, couldn't have asked for more, all working now thanks to you.
December 2023 by John Robson
Good choice of products. The store is always clean and well stocked. The staff are very polite and friendly.
December 2023 by Anne Gibson
Just been to Chester le Street Tesco. A young man named Zac helped us by checking the store for Monople champagne and we are now sorted for Christmas. Thank you Zac
December 2023 by Bill Thorkildsen
Good range of products but you have to have a club card to get good deals
November 2023 by Nicola
Well stocked store. Friendly staff. Plenty of parking.
August 2023 by Adam Hubbard
Tesco has always been a reasonably priced supermarket. Lovely clean and tidy place. Staff are very friendly and they have everything you need. Lots of parking too
June 2023 by Michaella Burlinson_jackson
Fairly busy but wide range of products including free from. Quick and easy and all signs inside are easy to see
June 2023 by Fiona Lane
Had a little trouble with self service but there was a kind member of staff on hand to help, very understanding ?
June 2023 by Mandy Wilson
Good access, great range of products. On main road.
April 2023 by Ellen Mccluskey
Friendly staff, good location plenty parking
February 2023 by Mason
Got everything you'd need on a daily basis.
February 2023 by Tony Thomson
My wife was shopping at this store in January 2023, she reached for a loaf of bread and her coat was torn by a makeshift hook made from a coat hanger. This was a 2 week old Moncler winter coat, costing £1695, the store offered a repair which would take 8 weeks, by then the winter Is pretty much over. The staff at the store said the coat would be replaced, after realising the cost they have now retracted that offer and offered a repair. Ultimately this is a 2 week old perfect coat and they want to give us a repaired item back even though the hook holding packets of Coleman?s sauce should have been plastic as the rest of them, they had obviously ran out of plastic hooks so made one from metal, considering we?re good Tesco customers, we spend over £200 a week with Tesco, I will take this legal as it?s unacceptable to be treated this way, needless to say we will not be returning to any TESCO stores.
