January 2024 by Charlotte Craig
The staff in this branch are lovely and so helpful. I had an eye infection which was pretty bad, and they initially couldn't get me a same day appointment but they contacted me to book into a cancellation slot. The optician I saw was very professional and friendly and the advice really helpful. I've been to quite a few Specsavers branches but will definitely return to this one as was impressed with the customer care.
January 2024 by Stuart Houston
Optician was great, the 1st girl was rude, sarcastic and snarky.
September 2023 by colin barnes
Helpfull..very nice staff.ch,le,st branch.thanks
August 2023 by Angela James
Staff are great. Easy shopping experience
August 2023 by David Martin
Always been pleased with the service I receive from walking in the door to walking out. I wear contact lens and recently booked my health check and eyesight tests, very easy to do online. I struggled with my new glasses being a different prescription but then found the glasses needed a slight adjustment staff again very helpful and I was in and out in a matter of minutes. To be honest I don't feel the need to go anywhere else for eye care.
August 2023 by Sally Sanders
Lovely friendly staff great service love my new specs
June 2023 by Finley Hardwick
I arrived here for an opticians appointment 5 minutes late - I don't drive, so I'm at mercy of the buses. I was told to wait in the seating area, which was packed (surely the opticians weren't keeping customers waiting!), before being told that I was in fact too late for my appointment, and that we would never get the test done in the allocated 'up to an hour' time slot. I would have understood had I been 10 or more minutes late, but 5 minutes is ridiculous. I was told I was allowed to return over two hours later as they'd had a cancellation - how amenable. I spent £4 on the bus to get to the appointment, only to be turned away. Customers beware: you must step through the threshold not a minute after your appointment, or it will be cancelled! Likewise, if they keep you waiting up to five minutes, request compensation or take your business elsewhere! I'm sure this had absolutely nothing to do with how busy they were - they would have turned me away had the place been empty too.
June 2023 by Roy Charlton
Great Service,no problems with new glasses, perfect from the off.
April 2023 by Alison Stonebank
Had an appointment today to change my daughters glasses. The place was very busy but we were served promptly. We were served by Matthew. He is so friendly and helpful. I must say every time I have been in your branch he always has a smile and nothing is any trouble for him. He is a great asset to your branch. Thank you.
April 2023 by David Sharp
I had a hearing test and new hearing aids supplied. A very detailed test and explanation of the features of the hearing aids and ongoing care available. An altogether friendly and efficient service.
April 2023 by Rosey Hewitt
Great customer.service from the eye test to picking the glasses. I wont go anywere else
March 2023 by Iain Taft
Helpful and thorough. Pleasant and professional service.
February 2023 by Beverly Anderson
Staff are so friendly and very helpful, I had to have varifocals this time,everything was explained to me regarding wearing them n how to get the best experience out of them,I can actually see far n near perfectly which is amazing. I would definitely recommend specsavers to anyone
February 2023 by George Blenkiron
As usual very efficient and pleasant staff
October 2022 by Chris Oates
Mint I've had 3 eye tests this year but Veronica got my prescription spot on, I can see again properly .... Makes such a difference
