October 2023 by Patrick Wright
Asked to use machine to pay in by "floor staff" - advised bank "works this way now" - -spoke to cashier who confirmed "bank works that way" now. Used machine ,then went to help desk to express discontent - - same floor staff woman advised me no one is available at the moment.Lloyds say branches are closing because customers prefer to to manage on line.Some do but MANY do not - - - they are simply made to do so Lloyds can cut costs.Surviving staff are, by the way, excellent !
July 2021 by Peter Michiels
My mum banks with Lloyds. I bank unfortunately with HSBC but Lloyds bank in Chester le street reminds me of the Lloyds bank of thirty years ago where all the staff were friendly and all the staff knew you on first name terms. Keep up the great work guys
July 2021 by Lee Dixon
Great staff and very good customer service
July 2021 by Adam Anderson
Great friendly service
July 2018 by John Smith
This is a former TSB branch. It has 2 ATM cash machines on the outside wall and one ATM cash machine inside the lobby on the back wall. It has a good open aspect feeling as you enter the automatic doors.
