March 2024 by Sharon Gates
The gentleman who was on Reception was a little grumpy ?
March 2024 by Sian Allan
I noticed my 2 back tyres were badly cracked so booked in for a replacement online. Declan replaced the tyres and completed an alignment check, then gave me a courtesy call to explain that my front tyres weren't aligned correctly which was causing additional wear. I agreed to have this corrected, and my car was available to collect shortly after. A very quick and friendly service!
March 2024 by Stuart Good
After leaving the centre we discovered the windscreen had been cracked in the process of changing the tyres. However because we drove away from the centre before noticing it was no point in raising it as would have just been denied.
March 2024 by jenna Louise
Had my Polo serviced and a couple of tyres replaced by Alan today- really thorough job done, good friendly communication throughout where he explained things to me clearly without patronising. Highly recommend!
February 2024 by Steve Vasey
Good friendly service
February 2024 by Henry Tendai
The guys did a good job, and my car is performing much better than before
February 2024 by Sara MacCallum
The guys are fab in Chester-le-Street. Always really thorough and explain everything to me in advance
February 2024 by Susan Simpson
Great service staff very helpful very quick & efficient
January 2024 by Lisa Oliver
Came in with flat tyre and asked if someone could take a look. Was told it would be 2pm, this wasn't a problem for me. Alan searched the system to find a tyre to match my car, was given a top end price which I requested left my keys to return in the afternoon. Two nails found in tyre. To my surprise car was all done and ready to pick up before 11am. Great price, great service will return in the future
January 2024 by Sarah Taylor
Highly recommend them Alan helped me today and was very helpful, friendly and great advice needed new tires alan got the job done quickly on the day very friendly service thank you Alan and the team at kwik fit
January 2024 by Rob Elsender
The fitters were very professional and friendly, and very knowledgeable about my car despite it being a new model electric. The job was done quickly without any fuss making the visit relaxing.
December 2023 by Brian Fairless
Short notice with immediate caring response.Excellent service & job well done.
December 2023 by Kirsty Melvin
Ross, Ryan and Alan were very helpful when I turned up without an appointment and needed new tyres. A free wheel alignment test was performed and they went above and beyond to help me with other issues. Great customer service, much appreciated ?
November 2023 by Brian Thompson
I gave a 5 star recomendation because all your staff were fast efficient and friendly, they shared their expertese with me to recomend the correct type of tyre needed.
November 2023 by Chris Dotchin
Had to make an unanticipated visit as I got a puncture in Chester-Le-Street. They were able to replace my tyre on a Sunday which saved me being late for work Monday. Knowledgeable and polite staff. Can get busy on Sunday though