August 2023 by Michelle Dettmer
Me and my dad went to the bank this morning to transfer some money. All I can say THANKYOU for a fantastic service. Unfortunately I didn't get the name of the lovely lady who helped us. You were brilliant.We were in the bank about 10.45 .am. ??
December 2022 by Gillian Wheatley
Noghtmare
May 2022 by michael phillips
Great, friendly staff always.Poor gals needed & so I got chocolate biscuits to go with their cuppas.
April 2022 by Keith Passmoor
I have banked with the Coop for 37 years and have always found them excellent to deal with and very fair.I went into the Chester Le Street branch and I was served by Jay such a lovely and cheerful woman very efficient at her job and a pleasure to deal with it's nice to see such great service these days and slot of banks could learn from them.
March 2022 by Brian hunter
Staff very helpful and polite
December 2021 by Carolyn Haggon
Extremely poor service today from the Chester lea Street branch in fact upsetting. After been a customer for more than 40 years and a regular saver I am still embarrassed at the counter when paying in cash one staff member asking where i get my money from and asking for my ID. After going into the branch very frequently they still don't know who i am. There is a note on the system from a previous complaint about this issue but still she continues to ask me.
December 2021 by Rose Renton
No waiting good service
September 2020 by Graham Thorp
Very good staff always friendly and approachable if I need any advice on any banking or financial services this is why I gave the five star rating.
September 2020 by Andrea Kallmeier
Hat off to the staff. Did their utmost to sort things out for us. 5* service. Thank you.
May 2018 by Zara Jackson-Khan
Brilliant service ð???
August 2016 by shaz Shreeve
Staff are super friendly and nothing is too much trouble and it's like Sharon is my personal banker lol
November 2015 by John Hilland
Excellent service,kind and considerate staff,always happy to help.