November 2023 by Samantha Vincent
Staff very friendly and helpful
August 2023 by Michelle McGowan
I had more help from staff in the shop than I did with customer service
June 2023 by Bill Thorkildsen
They try and push extras on you when you don't need them. You can pay as much as you want to pay off the handset which brings the price of the contract down
June 2023 by Barrie Miller
Very helpful staff & service
February 2023 by Scott Cameron
No one seems to have a clue what they?re are talking about, the store manager has anger issues and struggles to hide them, they will miss sell you products just to make more money knowing it?s not what you asked for and when confronted about the fact that they had lied to get an extra sale they soon turn aggressive and rude. Would definitely be better off travelling further to a different store or using a different provider they are more interested in making money over advising you on better deals that are available.
December 2022 by Paul Glazier
They seemed friendly on the phone and helpful
December 2022 by Janet Smith
Much prefer going to an 02 shop to get my upgrade. They are all very helpful and knowledgeable nothing too much trouble.
October 2022 by Rozalynd Boyd
Friendly helpful staff.. shop spotlessly clean although didn't have what I wanted.
October 2022 by craig stothard
Nice ppl who not only sorted my problem out with my galaxy watch, but also saved me 2 quid a month. Job done. Top marks...
October 2022 by Lara Burnett
Excellent customer service. As usual
July 2022 by Martin Snowball
Great friendly staff and customer service and advice to change two phones
July 2022 by Andy Rob
Great staff very friendly and helpful. Defford go again
June 2022 by Judith Keegans
Went in for replacement phone charger as had lost old oneAssistant very helpfu offering different accessories.Also reviewed my current tariff and put me on better deal ?
June 2022 by Wilf Nicholson
Was told I had a 14 day cooling off period on my new contract but O2 decided differently. I cancelled after 12 days due to horrendous support but they charged me £10. I'm still trying to recover my money but not easy.
June 2022 by Valerie Morante
John at Bishop Auckland shop was extremely helpful.
