October 2023 by Tori Swinbank
Rachael is amazing, fantastic service thank you
June 2023 by Chris Hutchinson
All fine until everything went wrong during the fitting. Once there was a problem then apparently their designer..... title given when he comes to your home....... is NOT a designer, he is only there as a courtesy and has no responsibility at all for the design or the fact that it can cause major problems. The fact that said " designer" draws up full plans etc is irrelevant !! So...... don't expect any measurements etc to be correct in the " designer's" layout, that is apparently NOT their job !!So...... when a problem arises it is, according to Howden's, ALL the responsibility lies with your fitter, nothing whatsoever to do with them, or their design, advice and units.This is despite the fact that Howden's accepted the full cost of the units etc. directly from me, and no one told me that the payment went through my fitter's account. All info which ought to be made very clear PRIOR to the whole process.My fitter blamed Howden's for what went wrong, as I do, at least in part, and the already installed units had to be taken out and redesigned by myself and the fitter ( Why on earth do they send out the non-designer in the first place ?) and the whole process cost me thousands more than expected.My advice........ CHECK EVERYTHING, TAKE NO NOTICE WHATSOEVER OF THE DESIGNER AND EXPECT NO BACKUP WHATSOEVER FROM HOWDEN'S. Either that or just go elsewhere.
November 2022 by Amazing
Thanks Ms Danielle and manager Simon to help me cancel the order and refund me. And thanks Ms Danielle introduced me several Howdens brand doors with good quality and no chemical smell. Thanks God that i am in Britain - a place has laws to protect consumer's rights from being abused by disqualified suppliers and products. God bless!
June 2022 by Mackem Mark
Bishop Auckland is a lovely town in my opinion. Still lots of greenbelt.
June 2022 by Food Safety and Products Quality
Thanks Ms Danielle and manager Simon to help me cancel the order and refund me. And thanks Ms Danielle introduced me several Howdens brand doors with good quality and no chemical smell. Thanks God that i am in UK - a place has laws to protect consumer's rights from being abused by disqualified suppliers and products. Love UK and British people, feel so proud of you! God bless!
February 2022 by Jonathan Saunders
had an account here for ages. Fantastic staff and really helpful.
January 2022 by Ian Torr
Went to Newton Aycliffe shop, told them what I wanted top service they sorted everything out including fitter, 10/10 no complaints.
November 2021 by Tracey Overton-close
Brilliant Danielle was so helpful knowledge of things we needed or alternatives spot on
October 2021 by Elaine Holywell
New kitchen designed by Andrew Waldock, ordered and ready in couple weeks. Quality good and looks amazing. few changes I requested done with no hassle. Old kitchen removed and new installed by Chris and Simon (Blood fittings). Whole experience couldn?t fault.
October 2021 by Colin Brass
Fantastic staff and service.
September 2021 by Andy Walker
Always a pleasure to call here for work materials. Friendly staff
August 2021 by Gillian Smith
Very helpful staff
June 2021 by Nicola Wilkinson
Very helpful
February 2021 by Ian Hattersley
Friendly helpful staff
September 2019 by Marilyn Middleton
Not very informative staff.
