August 2023 by Helen Lizzy
First visit today, as someone mentioned they had the exact glass tables I was planning on buying online.Turns out they did have the tables in, exactly ones as online. However, they were £30 more per table new and also slightly marked.Decided it was a good cause and asked to buy them with delivery. They wanted £25 delivery PER TABLE.Making the tables £55 more than brand new.Decided not to buy and ordered them online with free delivery.I know its a good cause but it's difficult to support when it's more than buying brand new.
April 2023 by maureen moore
Great service kept upto date with collection and friendly van drivers
March 2023 by Neil Hardy
Wonderful place very friendly people I got many bargains here that helped me set up home from scratch.Souse the mess still a work in progress.Can?t praise them too highly
December 2022 by Mr I D
Donated furniture...had more to donate which is free collection but wanted to buy an item and have it delivered the same time. No leeway! Lost sale and future donations.
October 2022 by David Riddell
The two men from BHF to do my late Mum?s house clearance turned up at the house punctually. What could be sold in the shop was taken away first, then they came back to collect everything else which had to go to the tip. They took away absolutely everything that we had requested, including the contents of my Dad?s garage. They worked tirelessly to get the job done and were very courteous, always checking to see they were taking items which we needed to be removed. Although it was sad to see my former home emptied, it was necessary to get things done. It is an excellent service and I have no qualms about recommending the BHF.. Thanks also to Clare (Bishop Auckland) for organising everything for us.
September 2022 by Josephine Williams
I recently bought a sofa from the Darlington store the delivery was very expensive and the staff were very unfriendly but the sofa was in very good condition
September 2022 by Brian Rutter
Usually a nice selection of items. Helpful staff
April 2022 by Anon Reviewer
Disgusting prices, nothing is ever 50% off and don't even think about asking for a little money off as the staff are really rude.I think it's wrong that they list stuff on Ebay without putting the stuff on the shop floor it's just plain greedy, and how much are the managers getting?Also too many staff standing around like spare parts.
January 2022 by Liam Harrison
I'm a volunteer.The staff are lovely and friendly
July 2021 by Gill Patterson
Very helpful store staff very chearful.
November 2020 by keith colt
Bought my aunty a bed and it arrived broken. Phoned the store immediately and they told me I?d bought it broken and was sold cheaper for those reasons.Nothing was broken when I paid for it and to question my intelligence like that was pathetic.They?d obviously damaged it and still dropped it off. Terrible company to cooperate with
November 2020 by S t u
A shop is only as good as it's staff, these folk are super friendly and super helpful
January 2018 by Kirsty Humble
Great store, the staff was so helpful, would recommed to family and friends without a doubt.
December 2017 by Karl Waite
Always have been expensive but just called in today and they are now selling three piece suites as separate items, tables and you buy the chairs separate. Totally wrong in my opinion. The goods are donated so they have no expense and yes I know that the cash is for a good cause but to extort the cash from the public in this way so they can reach their sales targets leaves a lot to be desired
October 2017 by Gary Norman
Good value furniture... mostly used
Worth visiting before buying new
