July 2023 by malcolm godfrey
Rubbish service you do not know when you get your post like today 17th June I paid for parcel to be delivered today no service at all Royal Mail Barnard Castle needs a staff clear out new manager needed.
August 2021 by Julie Ann Baker
The staff here at the Delivery Office are brilliant! Amanda in particular deserves a mention for her excellent customer service skills :) We were sent here by staff at Barny Post Office to collect a parcel because they couldn't find it. Amanda very patiently tracked our parcel down, finding it was actually still at the Post Office in Barny. She couldn't have been more helpful if she'd tried! What a contrast! Amanda then went on to help us with our efforts to find where our PO Box is located, something else Barnard Castle Post Office staff couldn't do! Amanda has restored my faith in the Royal Mail!
August 2021 by DarkStormHero
Delivered 3 hours after specified then delivered to wrong address
