November 2023 by Stuart Moffett
Really helpful staff
October 2023 by Reva Barlow
Don?t use this joke of a company unless you want damage caused to your property and for them to take no responsibility what so ever? not even an apology!I?ve not long had my wall tiled. Their incompetent driver turns up and smashed into the wall which was witnessed by my husband, mother and two tradesman who are all willing to provide statements.They clearly employ people that have no personal skills and are a clear reflection of their joke of a company seeing as he couldn?t even apologise!I call up and am told they cannot accept liability until CCTV footage from the van is reviewed to validate what I?m saying. Fair enough. Weeks go by and hear nothing, I chase up for it to be advised that they?ve been unable to get the right software which allows them to view the CCTV footage and therefore have to wait nearly a month until a specialist can come and view it.I?ve chased again and nothing.I?ll be honest I wasn?t too annoyed to begin with, accidents happen and the damage isn?t horrendous but it?s now been over a month and they?re yet to accept liability for let?s face it something that really isn?t going to cost much. In fact - the time they?ve spent emailing me, calling me, hunting down the CCTV (if that?s the truth) it?s probably cost their company just as much in opex costs as what it would to just pay it out!They?ve caused damage to my property and should be responsible for fixing it. No one?s even apologised yet?it?s now been 3 months and still nothing!
August 2023 by Luke Fahy
Great service friendly staff
April 2023 by Nik Durrant
I?ve used Travis Perkins Ferndown for the last 3 years. Mark has always ensured the materials I have delivered are of the highest quality. He has also got me out of a lot of difficult situations by allowing me to book a delivery at very short notice. He has managed my invoices personally so I have the costings and information as soon as possible. He will always make himself available to send quotes and costing for jobs and this gives me the ability to contact my customers with information rather than them having to wait and me possibly losing out on work.
April 2023 by Darren Moors
Friendly,helpful staff.
January 2023 by dom coleman
Really helpful staff, huge stock on site. Helped again today, efficient food both in store and in the yard! :)
December 2022 by Mark Butcher
Just good service especially the beautiful girl that works there x
December 2022 by stephanie sinclaire
Staff were all very helpful and pleasant, easy to find
October 2022 by Lawrence Edwards
Service here is very hit or miss.
August 2022 by Robert Lumb
Superb service from point of order to delivery, very tricky delivery point Barry displayed exceptional skills care and customer service first class.
July 2022 by Steve Irwin
Had a bit of a problem with timber that was delivered but the staff went out of their way to get it resolved. Everyone makes mistakes but not everyone tries to fix them , TP staff at Ferndown did.Well done and thank you.
July 2022 by Paddy ?Trucker McKinty? Ross
Good bunch of lads and lasses. However yard needs better marshalling as very tight corners for artic deliveries and customers vans just dumped wherever they please.
July 2022 by Darren Roser
BOOKED A GENERATOR IN ADVANCE.ARRIVE TO PICK IT UP AND THEY DONT HAVE THAT PIECE OF EQUIPMENT OR ANY THING ELSE THAT COULD BE USED AS A REPLACEMENT. THE LADY WAS APOLIGETIC HOWEVER THAT DOESNT HELP ME. SHE SAID THAT IT HAPPENS ALL THE TIME.I WONT BE RETURNING. THANKS ANYWAY
June 2022 by James Harrison
A very friendly, and helpful team, and a good stock of pretty much all one would ever need. If not, there's a Screwfix next door. :-)
June 2022 by Chris Hart
Very helpful with a great selection of products at competitive prices.
