October 2023 by Mandy Broom
Great! On holiday and nails still look gorgeous!
April 2023 by Lesley Perrett
Inna does an absolute fantastic job of my nails, she is meticulous in her work, which is why I happily drive the 36 mile round trip to the salon, she is from the Ukraine and her English conversation is pretty good, but she does get confused sometimes, she is usually on her own, on top of doing her work she tries to handle enquiries aswell, which is unfair. The reason I have given 3 stars is because the salon charges premium prices which you would expect some form of luxury or opulence, however, it is very very dusty, the floor and furnishings are filthy, the seats are hard and uncomfortable, the salon is cold, Inna put on a heater however this aggravated the dust which then kept settling on my wet nails causing Inna problems in removing the particles, this meant I was there for nearly 3hrs, the dust also got in your throat and nose. I personally feel that there should be a receptionist who could handle enquiries and clean the salon during quiet times, allowing Inna to do her job without frustration. Their website professes fab service.excellent hygiene procedures. Beverages and a warm friendly atmosphere and this is not the case. I think the owner has lost interest in the place and it shows.
April 2023 by Margarita Goncarova
They used to be great, but unfortunately the old staff is no longer there and the new girls (trainees?) don?t have adequate language skills or confidence: as a result overall communication and the service suffer. As a returning client, I really would expect more from a reputable salon, especially for the price tag (I pay less for my pedicure in Mayfair). Little touches as perhaps offering the client a cup of tea, a smile, learning to use the words ?please? and ?would you like? etc could go a long way? A bit dissapointed with overall experience, however hope this can be addressed, then will be happy to go back.
April 2023 by Skye Henderson
Paid almost £50 for engagement nails that chipped almost immediately, started peeling off and were painted unevenly. Whilst I was getting my nails done, the woman doing my nails was being taught how to paint them, which was unprofessional. I?ve never had this issue of nails not lasting this long before so when I politely reached out on how to resolve this issue, I was met with a rude response and since then my messages have been ignored. I recommend saving your money and going to a small business as it?s better quality and you?ll be treated with more respect, as unfortunately I?ve never come across such awful customer service with reading off messages and being rude. Normally I would let it pass, but having such awful quality nails for my engagement wasn?t acceptable.Services: Nail designs
April 2023 by Ewa Herbut-Szustkowska
Very good
April 2022 by Tracey Cooper
Alina was fantastic had a wonderful K pedicure and left the salon floating on air, amazing.UPDATEWhilst my feet felt lovely when I left I realised that a corn that I had spoken with staff about was still there. The reason I booked the treatment was that if said it resolved corn problems but when I spoke to staff after to complain they advised me that it would take a few treatments to remove it! I did ask to speak with Manager but never heard anything so not a great follow up service. Disappointed ?
April 2021 by Polly Trapp
Super friendly, very professional, great quality.As a first timer I was talked through the process and given recommendations on how to look after the nails after I left.Pei & Jane were absolutely lovely!
April 2021 by Charlotte Edwards
Excellent colour and shape, salon really COVID secure. Great experience with Pei :)
April 2021 by June darnell
A very relaxing afternoon, Lilly offers a professional manicure in a friendly atmosphere. I had full confidence in her. My nails look lovely, thank you.Service: Manicure
April 2021 by Frances Oxberry
Wonderful experience everytime xxBeautiful nails always xxService: Manicure
April 2021 by Chloe Stanley
One of the best nail salons in the local area and after 2 years I would never go anywhere else. I never have any problems and my nails have never looked so good! They really take the time to look after your nails properly.Services: Pedicure
April 2021 by Andrea Evans
Better than ever before. Pei is outstanding and her care and attention to detail is unmatched.Service: Manicure
April 2021 by karen Casey
Friendly staff and very professional. Very enjoyable visit. I would certainly recommend.
April 2021 by Helena Lovelock
Truly incredible salon, amazing talented ladies and a real special treat every single time xxxService: Manicure
April 2021 by Dannii b
Clean, professional and very friendly staff
