August 2023 by Lisa Honeybun
Recently had new carpets supplied and fitted by the company. The service I received from the first call to the fitting has been exceptional. Nick measured up within a couple of days of my initial call and they were fitted around my availability. The carpet fitter, Marcus, was so friendly, helpful and efficient. The carpets look amazing. I?m so pleased with service that I have received. I wouldn?t hesitate to recommend the company to anyone. Thanks
June 2023 by Stephen
We were unsure where to get new carpets from when buying a house and picked up on Terry Case from a recommendation on a group Facebook. From visiting the show room initially we were impressed with the options available and the advice provided. Nick took on our job and somone visited promptly to measure up. There were many options choose from but we picked the carpets we wanted and chose some laminate for the hallway and downstairs toilet. On the fitting day The floor had to be smoothed over for the laminate but this was done timely a couple of days later and was a good price and well worth doing for an excellent finish. There fitters are subcontracted but did a fantastic job, they were a little later than planned but we can't really complain considering the quality of the job they did.
June 2023 by Andy Stock
Have recently used Terry Case to supply and fit new carpets to stairs and landing area and the new LVT flooring to ground floor area at home.Great service from Dave, John, Nick and the fitting team. Will be back for bedroom carpets at some point, and would not hesitate to recommend them.
May 2023 by Google user
We were unsure where to get new carpets from when buying a house and picked up on Terry Case from a recommendation on a group Facebook. From visiting the show room initially we were impressed with the options available and the advice provided. Nick took on our job and somone visited promptly to measure up. There were many options choose from but we picked the carpets we wanted and chose some laminate for the hallway and downstairs toilet. On the fitting day The floor had to be smoothed over for the laminate but this was done timely a couple of days later and was a good price and well worth doing for an excellent finish. There fitters are subcontracted but did a fantastic job, they were a little later than planned but we can't really complain considering the quality of the job they did.
April 2023 by Terry Biggs
Excellent service from the office and 1st class fitting by Matcus. Brilliant job
March 2023 by Michelle Swann
Terry case carpets. I highly recommend this company. Brilliant friendly service. Great quality carpets. I had my son bedroom carpet fitted on Monday by the fitter John. Really friendly. And he did an amazing job. Love it thank you. And last year I had my bedroom carpet fitted to. Brilliant service. I would not go to anyone else
August 2022 by John Cooling
Dave from terry carpet was really helpful to show me the vision of flooring and all other materials and brilliant attitude.Thank you dave , appreciate your support and my questions to ask you for clarify and you showed everything. Iam visual person.Thanks and
August 2022 by Vicki COOLING
We are very happy with Terry case carpet . Dave was really good to explaining everything about flooring and other things. Thank yoyypu WeWbebeebeen
February 2022 by Munish sharma
I'm just updating my last review and would say excellent service has been provided by the terry case carpet and fitters done the great job . Thanks .
November 2021 by Darren Hart
Simply first class. Great value for money and outstanding customer service.
October 2021 by Sue Tomei
Good service & very good value!
September 2021 by phillip mitchell
The warehouse is a bit old school, but they have lots of knowledge and experiance. Very helpful. Hade an odd peice of carpert "whipped" to use in front of the fire good, job for they money they charged
March 2021 by caroline Wood
Having traded with Terry case for many years I can vouch that good , honest service without sales pressure is still there .My latest visit & purchase early this week was no exception .A lovely , friendly lady helped us to select a suitable replacement carpet , & paperwork was given to confirm all details of supply & fit .Bruce , the fitter arrived spot on time , produced a first class end product & was happy to follow anti Covid guidelines without question .Thankyou all , your mothers would be proud of you !
March 2021 by Sue Barton
Carpet and vinyl bought justover twoyears stair carpet re fitted as was loosing large chunks of pile,vinyl lifting ,carpet looks like it's been down for years.The fitter said they were always pushed for time so quantity before quality.Follow up to your reply, my mistake the name was under Stevens. When we first called you out the chap said the carpet was ok, not wanting to argue we withheld further payment awaiting lounge carpet. You then came back and replaced stair carpet. Even now the pile comes out filling up the hoover.2 adult household only.
March 2021 by Craig Gartside
Very helpful staff and decent prices, I have bought a large piece of vinyl here and also bought off cuts for my downstairs loo and utility.
