January 2024 by Karen o'connor
Staff are so lovely and friendly and will bend over backwards to help you. I go in to order items from pixie girl as I can fit into their clothes
December 2023 by Julie Munro
Had to return an item that was too small, refund automatically given, fantastic customer service
July 2023 by Nikki ?ScorpioLadyUK72? S
I love Yours clothing, so when I decided I needed some summer bits for my summer holiday I went to my local Yours store in Weymouth. I got what I wanted and stood at the till, there were 3 staff members non of them manning the till, all were too busy chatting to each other and getting stock out.A woman (blonde hair in her 30s/40s) came to the til, there was no apology or thank you so much for waiting. No customer service here !!! I think she needs Customer Service Training. She didn?t even look up at me when she took my clothes to ring them through, there was no smile. This made me feel like I was just another customer paying, and I felt she was far too busy to take my money. There was no chit-chat about my day, she just rung my clothes through with her head down. The woman was wearing loose trousers that were like hipsters which you could see all her mid-drift, all of her hips and belly (including stretch marks). In my work place if I had worn that I would.of been pulled up about it because it?s unsightly and very unprofessional. We are told that we were not allowed any flesh on show as it was not professional.I will not be returning to that store because I?m a great believer of building rapport with my customers and ensuring all my customers have a great Customer Service Experience.
June 2023 by Wendy Harrison
Great summer collection this year. Not always the case but some nice full length dresses very flattering
June 2023 by Wendy Wharrison
Great summer collection this year. Not always the case but some nice full length dresses very flattering
May 2023 by Star Girl
Customer service needs improving. Was left waiting at the till for five minutes despite shop being practically empty and two staff members on the shop floor. Not very impressed with the girl on the till either. If your in a customer service role you need to be interacting and be welcoming towards customers. Won?t be returning.
February 2023 by Skyler Green
Amazing! Had a lovely girl Louise help me, she boosted my confidence and made me realise that I need to dress for myself, not for what I think other people want to see me in. They dont like it? Then they can stop looking and move along!! Such an empowering experience!! Thank you!
July 2022 by Jane Coole
Great as always.
May 2022 by Ann White
My first time in this shop and will definitely be back. I was served by Louise who was so helpful. The dress I liked was too big and she offered to order it for me and have it delivered to my home. I ordered 2 dresses. Fabulous customer service and I will deffo recommend.
August 2021 by Lyn Carter
Excellent customer service from the lovely young lady in the brown Leppard dress & long black hair.. she made me feel so comfortable with my choices.. lovely shop, carrying a good selection of clothes in various sizes from 14-32 .. highly recommended.. Well done to Weymouth, Southampton and Stafford stores ???
July 2021 by Carl Osborne
Excellent service from the staff who time time you help my wife choose her clothes
November 2020 by Amanda Davis
Staff helpful, social Distancing all good
October 2020 by Louise Forse
Love this company! Amazing clothes.
September 2020 by Mary Walden
There is a lovely selection of modern style clothes for the larger lady.
September 2020 by Dave Johnson
The best quality..good prices and friendly staff
