“I ordered something before Christmas from Howleys but via Debenhams. Through no fault of either, Royal Mail lost the parcel. I contacted Debenhams initially who liased with Howleys. Howleys contacted me directly to personally sort a replacement, it was fast and efficient, and the person I spoke to was absolutely lovely.Really excellent customer service!!”
Toy Stores
“I ordered something before Christmas from Howleys but via Debenhams. Through no fault of either, Royal Mail lost the parcel. I contacted Debenhams initially who liased with Howleys. Howleys contacted me directly to personally sort a replacement, it was fast and efficient, and the person I spoke to was absolutely lovely.Really excellent customer service!!”