December 2024 by Joe Allen
Absolute awful customer service can?t speak to anyone in the UK and the stores state they can?t help.
Quick to take your money not so quick to resolve any issues, agreed to cancel a contract on the phone and said a bag would be sent out to return the items, bag never arrived so called again to find out cancellation not processed and they tried charging me?.. the cancellation is due to the product having never worked.
Company is clearly trying to rip off its customers stay clear
October 2024 by Fiona Cheffings
Always so helpful, the only shop I go where they to help me save money !
September 2024 by Alenda Ramani
Stephen went extra mile to help us
He was very kind patient and understanding
He helped us a lot
He was very friendly and helpful
Thank you
July 2024 by Jamie Palmer
Popped in to the store today for help connecting my watch to my s24 steve was very helpful and patient took us over an hour but got it connected ? thank you steve ...also the rest of the team are always helpful and happy everytime I go in keep up the good work team ?
April 2024 by Tracy Fox
Stephen at the Weymouth store was so friendly and helpful. He was very informative and patient when we were selecting our product. We will definitely return and I will be transferring all accounts over to three. Tracy Fox
October 2023 by Andrew Ruff
The manager was very helpful and knowledgeable . A big thank you for your help today
May 2023 by Tracu Fox
Stephen at the Weymouth store was so friendly and helpful. He was very informative and patient when we were selecting our product. We will definitely return and I will be transferring all accounts over to three. Tracy Fox
May 2023 by Drew Sams
Was having issues with a new SIM card. Had spent some hours on phone to Three Online but no joy. Went into the shop and they replaced the card straight away and even initialised the card for me. Great service.
April 2023 by aman shahi
Very bad service
April 2023 by Roger White
Staff knowledgeable and helpful.
July 2022 by tim barker
Very helpful staff
July 2022 by Vania Simeonova
Nice staff
April 2022 by kim curtis
Never see anyone in this three shop when I pass by and can see why, put £20 on a new three sim to watch the grand prix than check my allowance and was told I don't have any so I miss the grand prix. There is no customer help line to speak to someone, won't never have any more to do with three again. Can See why the EE store is always busy
November 2021 by Christina Rushton
We have 4 mobile lines with this company and since the 20 of October we don?t have signal or internet and we have talked with costumer service several times, even gone to the store and all they say is that the can see there is an issue in the area and it will be fixed soon.We work from home and we need the internet and we are paying for a service we are not having and losing even more money because we can?t workI really don?t understand how a phone company can be 2 weeks without signal or internet and not fix it quicker or give a refund for 2 weeks of not been able do use what you are been paying for.
July 2021 by pelican brief
Just taken contract with 3 mobile phones cannot do system update without WiFi or set up phone, wasn't told this in shop (WIFI COSTS EXTRA ON TOP OF MONTHLY BILL)This is a blatant rip off 3 mobile have become nothing more than a bunch of con artists,I would advise people not to use this company, or be very weary of taking out a contract....how many people are getting conned???? I wonder????
