September 2020 by Faye sun
Can?t believe such bad customer service!
September 2020 by Xinrong Qi
Desperate customer service
August 2020 by Scott Chant
Not happy with tk be honest feel need to make changes to my bank wont print of statements when desperate to get them explained situation no problem we send them 5 days time well hence I came in today to get them as its emergency change of bank I reckon do bot follow there customers in what they ask for especially when it effect your income
June 2019 by Nazz Ahmed
Friendly and helpful staff and much quicker than my previous branch
August 2018 by Jade Bygrave
Just waited 7 mins on the Natwest helpline only to be cut off by the staff member once I finally got through - rubbish service.
July 2018 by ramatham
Just had a phone call from a lady who works there. She tried pushing me to come into the bank and discuss my bank account. I politely told her I have moved away from that local area so she pushed me to go into my local NatWest. At the time I didn't know why she was calling me so I asked her why she was calling me so she explained everything in great detail. I politely told her this was my first day off in a week and that I don't have much free time on my hands to go in there because of my job and there wasn't much point in me going in because I was happy with what I already have and at that point I had realised she had hung up on me quite a while before I had finished what I had said. She was very rude and had wasted my time I am not happy with this branch and that woman.
June 2017 by Jason Thorner
They were very helpful when I opened my account last year. If u are cueing someone always comes and asked if they can help
February 2017 by Derek Britton
Very helpful staff
December 2016 by Jake Bradley
Great customer services, many thanks.
