Mobile Phones & Accessories in Weymouth, Dorset

“Stephen went extra mile to help us
He was very kind patient and understanding
He helped us a lot
He was very friendly and helpful
Thank you”

“James has superb customer service skills, professional, informative and friendly. He remained calm, listened to my explanation of what was wrong with my phone. Offered workable and sensible solutions. Knew Vodafone product's and was able to match a replacement product that suited my needs and budget. He also realised the urgency of the repair and worked hard to ensure I left the shop stress free. Thank you James. You are a credit to Vodafone.”

“I purchased a Google Pixel 8 phone from this shop on New Year's eve but then l discovered the phone has issues with connecting to WiFi. Searching online, it turned out the problem is a known issue that lots of people have had with even the brand new phones so it wasn't because the one had was second hand. Tried all the fixes people suggested online but nothing worked. Took the phone back to CEX the next day and the phone had 2 year warranty so they checked it and agreed that there was indeed a problem with connecting to WiFi. They refunded the full amount without any issues and were very good mannered about it. Really appreciated the way they handled everything, excellent customer service and I highly recommend them. Thank you CEX Weymouth!”