Mann Countrywide

Most Recent Comments

• September 2015 by Jo A.
  If I could give a review of 0/5 I would. I couldn't agree more with the other reviewers statement about the employees being bullies. We rented a property through Mann and they charged just over £1000 in agency fees to do next to nothing. I found myself chasing people to complete simple pieces of paper work. All in all we paid through the roof for lots of drawn out, bureaucratic nonsense that delayed our eventual moving in date. During this process of Mann bundle in another scam by forcing us to purchase home insurance from one of their partner companys (let's cover) otherwise they wouldn't go through with the process and we would have lost our holding deposit, obviously we weren't made aware of this clause before handing over the holding fee. On leaving the property, going about getting our deposit back was as we expected, a nightmare. Both us and our landlord had trouble even getting sense out of them over the procedure we needed to follow to get our deposit from Mann. First they told us that after 15 days of moving out it would be credited back into the account that paid it originally. Now after over a month and a half of us and our previous landlord hassling Mann over the deposit, we still haven't had it back and only today recieved an email asking for the account details of where the deposit is to be paid. Why weren't we sent this 7 weeks ago, or after the countless times of ringing/ emailing asking about the deposit? I would never rent a property that was handled by Mann again, it was far too painful from beginning to end and moving house is already stressful enough. I'm certain my previous landlord will never be using Manns "services" again either. Having since dealt with another letting agency (bristolreslet) after moving out of this property I was reassured that not all estate agents are as terrible as Mann, by far, with admin costs a quarter of the price and the most pain free, speedy renting process I can imagine. Avoid Mann Countrywide at all costs
• October 2008 by Qype User (katemo?)
  What a bunch of bullies. Whether you're buying or selling through them, beware of the underhand tactics and mis-truths that leave these individual's mouths. Buying experience: the agent lied about what was included with the property i.e. the parking spaces that don't actually belong to the house. The threats that also came that if we continued to delay (!) the process, they would advise the seller to pull out of the sale. Selling experience: we invited the man to come and value the property and he then would not leave until we had signed up to market our property with them. He stayed nearly 2 hours and we only agreed in an effort to get rid of him. They work on fixed fee so therefore have no incentive to try and sell the property. When they advised us to reduce our price we asked them to reduce theirs which they flatly refused. They told us if we didn't reduce our price they wouldn't market us!!!