October 2023 by Kelly O
Friendly staff, plenty of choice. Could possibly be laid out a bit better (can be difficult to find some things, and some aisles are quite narrow). Otherwise great :)
October 2023 by Oliver Stock
Very slow service at the till and the staff are miserableWill definitely avoid going back here
June 2023 by Jane Harvey
Guess what! My review is in direct reference to the same COOP Sturminster Newton employee previously mentioned on these reviews? The lady with the red hair on the lottery kiosk. Rude, belittling, disrespectful (I could go on) and really shouldn?t have a job in a customer facing role. Suggest this individual needs decent management support/ discipline as is evident from the multiple historical complaints on here. Her rudeness actually made the customer cry in the incident I am referring to and is the reason for writing this review!(P.S. the duty manager was informed at the time before you tell me to email your customer services department)COME ON COOP SORT IT, YOUR HR DEPARTMENT IS CLEARLY FAILING!!
April 2023 by MISS MA
The staff are quite unprofessional. They are very dizzy in their approach, lack basic customer service skills and seem to aaay with thr fairies. Poor communication and listening skills.
March 2023 by James Rendell
The lady at the lottery kiosk this morning was very rude I handed her two lottery tickets that were lucky dip winning ones that had been folded in my wallet and wanted to purchase some more tickets to be told they won't scan so I said use the barcode at the bottom and it will work(which it did) she then shouted at a lady on the self service Isle and threw a basket right where I was stood in front of my two boys who were amazed at her attitude maybe she should take a job that is not customer facing as this must be costing you money and customers
March 2023 by Richard Venn
It's a coop supermarket!
November 2022 by Jason Brown
I said to the shop assistant larger lady with red hair when you get a chance can you pass over some cigarettes I'm at self checkout & I'm answered by I'm serving other people which I could see & had said to her if listening when you get a chance she was next to me on the self checkout reseting & was so abrupt & rude larger lady she shouldn't be serving customers everything seemed an effort for her & I felt so unwelcome I'll use the Co op in Shillingstone from now on.
September 2022 by maureen yost
Very expensive for same elsewhere
July 2022 by Gary Clarke
I have done my food shopping for many years now its a nice supermarket most of the staff that know me treat me with a family environment the only problem I have is that mostly through the weekend food stock gets low and have to wait till Monday for food shelves to be re stocked
December 2021 by Zoe Edginton
Nice and clean but not well stock
November 2021 by Stephen Brumage
Alot of empty selves on my recent visit
September 2021 by play12221
Today I was humiliated by a member of staff who spoke to me as if I was a child. Telling me how to move around the store!. The worst thing is I work for the Southern co op and was in uniform. This store needs a New manager and the staff sending on customer care courses. It appears the older members of staff are the rudest.
March 2021 by Karen Elsey
I am going to give co op in Sturminster Newton 5 stars. Lovely helpful staff, with a happy friendly atmosphere. The fish is good quality, along with many other products. This supermarket is a godsend for many people without cars, so keep positive everyone and smile with your eyes and leave a sparkle wherever you go.
March 2021 by Andrea
Check every receipt! I've been overcharged twice in less than 5 days.
March 2021 by John Carter
Reasonable range of produce and goods. Cramped layout offset by low footfall
